What are the responsibilities and job description for the Front Desk Agent position at La Quinta Inn & Suites?
About us
La Quinta Inn & Suites is a small business in Moscow, ID. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- On-the-job training
- Growth opportunities
Overview: We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent guest service skills. This position may require overnight and weekend availability.
Duties:
- Greet guests and provide them with exceptional customer service
- Check guests in and out efficiently
- Answer phone calls and assist with inquiries
- Handle reservations and cancellations
- Process payments and maintain accurate records
- Address guest concerns and escalate as needed
- Assist with night audit procedures as required
Qualifications:
- Previous experience in hospitality or front desk roles preferred
- Proficiency in phone systems and etiquette
- Strong communication skills with a focus on guest relations
- Ability to multitask in a fast-paced environment
- Bilingual or multilingual abilities are a plus
- Knowledge of hotel management software is advantageous
This position offers the opportunity to work in a dynamic hospitality environment with room for growth and development. If you are a customer-focused individual with a passion for providing exceptional service, we encourage you to apply for the Front Desk Agent position.
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Application Question(s):
- Available to work weekends?
Shift availability:
- Overnight Shift (Required)
Ability to Commute:
- Moscow, ID 83843 (Required)
Work Location: In person
Salary : $16