JAMF/Chromebook Admin

Position: Sr. Technical Analyst – JAMF engineer

Location: On-site, Alpharetta / Cincinnati

Employment Type: Contract (US Citizens or Green Card Holders only)

Responsibilities

• Lead administration and configuration of JAMF Pro for macOS and iOS device management.
• Manage Chromebook deployment, configuration, and policy enforcement using Google Admin Console / Chrome Enterprise.
• Create, package, and deploy macOS applications and updates using JAMF Pro policies and workflows.
• Implement, monitor, and enforce CIS Benchmark security policies for macOS and ChromeOS devices.
• Define and maintain device security, compliance, and configuration standards for Apple and Chromebook endpoints.
• Monitor and troubleshoot device performance, application issues, and endpoint compliance.
• Design and maintain automated deployment workflows for macOS and ChromeOS devices.
• Integrate JAMF Pro and Chromebook management tools with enterprise systems (e.g., SCCM, Intune, Active Directory).
• Lead onboarding, offboarding, and lifecycle management of macOS and Chromebook devices.
• Develop and maintain documentation, operational procedures, and training materials for device management processes.
• Collaborate with IT teams, security, and end-users to deliver a secure and compliant device management experience.
• Mentor and guide junior administrators and support staff in JAMF, Chromebook administration, and CIS Benchmark best practices.
• Evaluate new device management tools, features, and industry best practices to continuously improve endpoint management processes.

Experience & Requirements

• 7 years of experience managing enterprise macOS environments using JAMF Pro.
• Strong experience with Chromebook management and Google Admin Console / Chrome Enterprise.
• Expertise in External JSS Configuration (JAMF Cloud) and JSS Application Management & Maintenance.
• Experience with application packaging, configuration, testing, and deployment using JAMF.
• Knowledge and experience in JSS Compliance / CIS Policy Management.
• Skilled in creating and maintaining documentation, SOPs, governance documentation, and reports.
• Hands-on experience with macOS beta, pilot, and production deployments.
• Proficiency in providing L1, L2, L3, and L4 support for enterprise endpoints.
• Experience with DR architecture & management for device management systems.
• Hands-on knowledge of JSS client patching and Apple DEP/VPP management.
• Practical experience managing and enforcing CIS benchmarks for macOS and ChromeOS.
• Strong troubleshooting, analytical, and problem-solving skills.
• Scripting knowledge (Bash, Shell, Python, AppleScript) for automation and reporting.
• Ability to collaborate with IT teams, security, and stakeholders to ensure secure and compliant device management.