What are the responsibilities and job description for the Ag Equipment Sales- Customer Account Manager position at Koenig Equipment?
Since 1904, Koenig Equipment has been family-owned and setting the standards for the Agriculture, Lawn & Garden, and Construction industries. Our core values of customer service, courage, continuous learning, ownership, and trust support our mission of being the preferred choice of customers, employees, and manufacturers alike. Our reputation of superior customer support has enabled growth, reinvestment, new and challenging jobs, and shareholder value for over four generations. We are currently seeking a qualified Ag Equipment Sales Professional focused on serving customers based out of the Dealership's Greenville, OH location.
Key Responsibilities:
Key Responsibilities:
- Build and maintain strong relationships with key customer accounts to ensure a differentiated and exceptional customer experience.
- Proactively assess, clarify, validate, and communicate customer needs on an ongoing basis to ensure alignment with company offerings.
- Develop and implement customized solutions that save time, mitigate risks, and increase profitability for key accounts.
- Create and execute individualized contact plans tailored to the unique needs of each key customer account.
- Achieve sales volume and revenue targets for assigned accounts while influencing trade cycles and addressing current and future customer needs.
- Maintain accurate and up-to-date customer information, including equipment and operational details, in the customer relationship management (CRM) system.
- Collaborate with dealership personnel, including Optimization Specialists, Parts, Service, and Sales Leadership, to address customer inquiries, complete sales, and meet account needs.
- Represent the company in promoting and selling the enterprise to assigned accounts.
- Stay informed on all company products, including equipment, parts, and services, as well as financing and risk management options to support customer purchases.
- Monitor and report competitive activities to management in a timely manner.
- Coordinate field demonstrations of new equipment to showcase value to customers.
- Attend relevant sales training events and seminars to enhance product and industry knowledge.
- Maintain assigned company vehicles and equipment in excellent condition.
- 3 years of experience in equipment sales, preferably in the agricultural or turf industry.
- Extensive knowledge of John Deere and competitive equipment, as well as current technology trends and advancements.
- Strong understanding of business, financial, and logistical management principles.
- Knowledge of agronomic practices, trends, and customer operational needs in the agricultural or turf industry.
- Proficiency in Microsoft Office and internet-based applications for business use.
- Excellent customer relationship skills, with the ability to engage and influence current and future decision-makers.
- Ability to work flexible hours to meet customer and business demands.