Northbound Imports Coordinator

JOB DESCRIPTION

Summary/Objective

 The Imports Coordinator position handles and arranges the customs clearance in all USA ports for all merchandise.

Essential Functions
 

1. Prepare vessel documentation required by law to release and deliver containers.
2. Coordinate ACE transmissions and corrections.
3. Transmit ACE vessel arrivals and departures from all ports.
4. Prepare and transmit all vessel stow plans.
5. Communicate with origins regarding NB freight transactions. 
6. Post all NB Bill of Ladings.
7. Coordinate and distribute arrival notices for each vessel.
8. Provide customer service to all incoming phone calls regarding Vessel operations, arrivals, departures, Customs regulations, and USDA Agricultural inspections.
9. Analyze and investigate client concerns/ operational issues over any discrepancy in order to provide excellent customer service.
10. Coordinate all CBP/ AG/ USDA/ VACIS/ FREEZONE appointments.
11. Coordinate Fumigation appointments.
12. Create & collect invoices for all local additional charges. 
13. Coordinate transshipment cargo with origin and destinations.
14. Follow up with outside Carriers/ Slot Charters for vessel operations and availability of containers.
15. Work with accounting and collections to receive/ post NB freight payments.
16. Prepare and send any vessel/ operational memos on an as needed basis.
17. Communicate with customers for their delivery orders and instructions.
18. Schedule all pick up and deliveries of NB full & empty equipment.
19. Follow up with trucking company to ensure timely delivery to destinations including local and intermodal.
20. Provide customers with PODs to meet client’s requests.
21. Review and finalize the CBP “General Order” Notices. Review with customers that have freight close to G.O. deadlines.
22. Assist Northbound Sales department as needed. 

Competencies

1. Time Management.
2. Thoroughness.
3. Communication Proficiency.
4. Teamwork Orientation.

Supervisory Responsibility
 No supervision responsibilities for this position.  

Work Environment
 While performing the duties of this job, the employee regularly works in an office setting. 

Physical Demands
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee frequently is required to stand, talk and hear. 

Position Type/Expected Hours of Work
 This is a full-time position, and standard hours of work Monday through Friday, 8:30 a.m. through 5:30 PM. Rotating nights/ weekends will be required. 

Travel
 No travel is required. 

Required Education and Experience
 

1. Three to five years of experience in an Imports Department or similar positions

Preferred Education and Experience

1. Bachelor’s degree.
2. Knowledge of customs regulations
3. HAZMAT certified

Additional Eligibility Qualifications
 None for this position.

Work Authorization/Security Clearance (if applicable)

 Employee must be authorized to work in the U.S.

AAP/EEO Statement

King Ocean Agency, Inc.  provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.