What are the responsibilities and job description for the FCL Traffic Coordinator position at King Ocean?
About the Role:
The FCL Traffic Coordinator plays a critical role in managing and optimizing the flow of full container load shipments within the logistics operations at King Ocean HQ in Sweetwater, FL. This position is responsible for coordinating shipments, ensuring timely and accurate documentation, and liaising with carriers, customers, and internal teams to facilitate smooth transportation processes. The coordinator will monitor shipment statuses, resolve any issues that arise during transit, and maintain compliance with industry regulations and company policies. By effectively managing traffic operations, the role directly contributes to customer satisfaction and operational efficiency. Ultimately, the FCL Traffic Coordinator ensures that all full container load shipments are executed seamlessly from origin to destination, supporting the company’s business objectives and service commitments.
Minimum Qualifications:
- High school diploma or equivalent; associate degree or higher preferred.
- Minimum of 2 years experience in logistics, freight coordination, or a related field.
- Familiarity with full container load (FCL) shipping processes and terminology.
- Proficiency in using transportation management systems (TMS) and Microsoft Office Suite.
- Strong organizational and communication skills.
Preferred Qualifications:
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field.
- Experience working in ocean freight or international shipping environments.
- Knowledge of customs regulations and import/export compliance.
- Ability to speak Spanish or other languages relevant to the shipping industry.
- Certification in logistics or freight forwarding (e.g., Certified Logistics Associate or similar).
Responsibilities:
- Coordinate and schedule full container load (FCL) shipments, ensuring timely pick-up and delivery.
- Communicate with carriers, freight forwarders, and customers to confirm shipment details and resolve any logistical issues.
- Prepare, review, and process all necessary shipping documentation, including bills of lading and customs paperwork.
- Track shipments throughout the transportation cycle and provide status updates to relevant stakeholders.
- Collaborate with internal departments such as sales, operations, and customer service to optimize shipment flow and address any discrepancies.
- Ensure compliance with all applicable transportation regulations and company policies.
- Identify and escalate potential delays or problems to management promptly.
- Maintain accurate records of shipments, costs, and carrier performance for reporting and analysis.
Skills:
The FCL Traffic Coordinator utilizes strong organizational skills daily to manage multiple shipments simultaneously, ensuring deadlines are met without compromising accuracy. Effective communication skills are essential for coordinating between carriers, customers, and internal teams to resolve issues and provide clear updates. Proficiency with transportation management systems and Microsoft Office tools enables efficient tracking, documentation, and reporting of shipment statuses. Problem-solving skills are applied to anticipate and mitigate delays or disruptions in the supply chain. Additionally, knowledge of shipping regulations and compliance ensures that all operations adhere to legal and company standards, maintaining smooth and lawful transportation processes.