Senior UX Researcher

Responsibilities

Kforce has a client in Houston, TX that is seeking a Senior UX Researcher. Overview: The Lead UX Researcher partners closely with UX design, UX strategy, and product teams across multiple initiatives that touch key points in the customer journey. Using approaches such as user interviews, surveys, mixed-method research, usability testing, and the exploration of emerging qualitative techniques, this role works alongside UX Designers to gather, analyze, and communicate customer insights. This position focuses on uncovering the -why- behind user behaviors to help guide product direction. The Lead UX Researcher champions the user perspective through careful analysis and translates customer input into actionable recommendations that support stronger product decisions. Responsibilities:

• Own and lead UX research and testing efforts end-to-end
• Develop research plans as well as discussion guides and testing scripts
• Assist in creating research analyses, summaries, and formal reports
• Combine and interpret customer feedback into clear user observations and themes
• Maintain organized records of studies, including findings and video artifacts
• Identify opportunities for generative research and independently execute research initiatives
• Influence product roadmaps by linking user pain points and opportunity areas to business goals
• Help shape and advance UX strategy and research practices within the UX team and across cross-functional partners
• Produce research readouts, presentations, and written materials for distribution to broader stakeholders
  
  

Requirements

• B.S./B.A. in a field related to Usability, Human-Computer Interaction, Human Factors, or a similar discipline (Master's preferred)
• 3-5 years of relevant professional experience
• Deep expertise in mixed-methods research
• Strategic insight and ability to influence decisions
• Leadership, collaboration, and mentorship
• Significant experience conducting 1:1 user interviews
• Comfortable working with remote research/testing platforms
• Proven ability to connect business objectives with user needs and propose forward-looking product enhancements
• Highly detail-oriented with strong organizational habits
• Able to adjust quickly to changing priorities, timelines, and expectations
• Excellent communication, collaboration, and relationship-building skills
• Strong initiative, accountability, and ownership of outcomes
• Comfortable in a fast-moving environment
• Maintains composure; Not easily frustrated
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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