Product Support Services Assistant

Responsibilities

Kforce has a client that is seeking a Product Support Services Assistant in Whitehouse Station, NJ. The role will focus on researching, creating, consolidating, and organizing rates, rules, and exception pages for Small Business products (BOP and Umbrella/Excess). Responsibilities:

• Research, create, consolidate, and organize existing filing documents
• File and retrieve corporate documents, records, and reports
• Prepare responses to correspondence containing routine inquiries
• Prepare reports and other documents as needed as well as status
• Candidates will be expected to interact with team members and business partners
  
  

Requirements

• High School diploma or GED required
• 1-2 years of business experience required
• Strong skills in Microsoft Suite and SharePoint are essential; Direct insurance experience is not required but preferred
• Previous experience with computer applications, such as Microsoft Word (documents will either be in PDF or Word format), Excel-data entry (familiar with Excel as the files could also be in the Excel format) and PowerPoint- enter info into PP deck template (need to be able to maneuver and create status reports)
• Comfortable handling a variety of tasks to support the overall effectiveness and efficiency of the project
• Familiarity with state filing vendor tools, such as Verisk, ISONet, SharePoint, S&P Global, and SERFF is a plus
• Verbal and written communication skills, multi-tasking, customer service skills, and interpersonal skills
• Ability to work independently and manage one's time
• Ability to keep information organized and confidential
• Basic P&C (Property and Casualty) insurance knowledge preferred
• Experience and familiarity with the industry filing process are highly desirable
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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