What are the responsibilities and job description for the Upscale Fine Dining Server position at Key Management?
Overview
Join our prestigious fine dining establishment as an Upscale Fine Dining Server, where you will deliver exceptional service in an elegant, sophisticated environment. This role offers a dynamic opportunity to showcase your culinary knowledge, beverage expertise, and outstanding guest relations skills. As a key member of our hospitality team, you will create memorable dining experiences by providing attentive, personalized service that exceeds guest expectations. Your energetic approach and attention to detail will help foster a welcoming atmosphere for our discerning clientele. You will need to obtain servsafe alcohol handling certification within 30 days of employment.
Duties
- Greet guests warmly and guide them to their tables with professionalism and enthusiasm
- Present menus, including wine and cocktail lists, with detailed descriptions and recommendations
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring timely processing of sales transactions
- Upsell menu items, wine pairings, spirits, and specialty cocktails to enhance the guest experience and increase sales
- Serve food and beverages efficiently while maintaining high standards of presentation and sanitation
- Ensure proper food handling, beverage service, and adherence to food safety regulations throughout each shift
- Assist with bussing tables, resetting for new guests, and maintaining cleanliness in the dining area
- Process cash transactions accurately and handle cash handling responsibilities responsibly
- Provide exceptional guest relations by addressing inquiries, resolving issues promptly, and ensuring overall satisfaction
- Collaborate with kitchen staff to coordinate food preparation and delivery for seamless service
- Maintain knowledge of current menu offerings, wine selections, spirits, and industry trends to inform guests effectively
Experience
- Proven experience in upscale or fine dining restaurant environments with a focus on exceptional customer service
- Familiarity with POS systems such as Toast POS experience with OpenTable is a plus
- Strong knowledge of wine varieties, spirits, cocktail preparation, and beverage service techniques
- Previous food industry experience including serving, bartending, or host/hostess roles in fine dining settings
- Demonstrated ability to manage time efficiently during busy service hours while maintaining attention to detail
- Basic math skills for processing sales transactions accurately and handling cash confidently
- Knowledge of food safety standards and sanitation practices within a restaurant setting
- Experience with upselling techniques to enhance guest satisfaction and maximize sales opportunities
- Excellent communication skills coupled with a friendly demeanor that fosters guest loyalty
- Ability to work collaboratively within a team environment in a fast-paced setting
Join us if you’re passionate about delivering top-tier hospitality in an elegant setting! We value energetic professionals who thrive on creating memorable experiences through attentive service, culinary expertise, and genuine guest engagement. This paid position offers the chance to grow your career in the vibrant world of fine dining hospitality.
Pay: $2.13 - $7.25 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
Salary : $2 - $7