Administrative Support Specialist / Receptionist

Kenney Business Solutions, Inc. is a minority owned government contracting firm based out of the Washington D.C. area. We have over 10 years of experience specializing in Records Management, FOIA Processing, Document Digitization, Legal Support, Program and Project Management support for multiple federal agencies. We are committed to delivering mission-critical administrative solutions and supporting our clients with experienced, professional staff.

About the Role

Kenney Business Solutions, Inc. (KBS) is seeking a Administrative Support Specialist / Receptionist to support the U.S. Trade and Development Agency (USTDA) in Arlington, VA. This position staffs one of USTDA's two reception desks and manages all front-desk operations including visitor intake, badging, phone/call routing, and conference room scheduling assistance. This candidate greets visitors at all levels — including foreign government officials and Congressional staff — and must maintain a professional presence at all times. Cross-coverage of the second desk during breaks, leave, or absences is a defined operational requirement.

KEY RESPONSIBILITIES:

• Staff and operate one USTDA reception area during all normal business hours (8:30 AM – 5:30 PM); provide cross-coverage for the second reception desk during breaks, planned leave, and unscheduled absences per Section D.1.3.2.1
• Receive and greet incoming visitors including high-level foreign and U.S. government officials, Congressional staff, and private sector executives; issue visitor badges and maintain visitor log.
• Manage incoming telephone calls; route calls and inquiries to appropriate offices or individuals.
• Coordinate visitor access with building security; arrange local transportation, parking reservations, and Metro card distribution.
• Assist with conference room scheduling, meeting preparation, and package receipt and distribution.
• Maintain the reception area in a clean, organized, and professional manner at all times.
• Perform other administrative support duties as directed including data entry, correspondence assistance, and supply tracking.

REQUIRED QUALIFICATIONS:

• High school diploma required; higher education preferred.
• 1–3 years of experience in a professional office as a receptionist or administrative support assistant.
• Experience handling high-level visitors and multi-line telephone systems.
• Strong written and verbal communication skills; professional demeanor required at all times.
• Secret security clearance required (or ability to obtain; interim acceptable per D.1.5.1)
• Proficiency in Microsoft Office Suite.
• Must be a U.S. Citizen.

PREFERRED QUALIFICATIONS:

• Prior experience in a federal government agency reception environment.
• Experience managing visitor access systems or building security coordination.
• Familiarity with federal correspondence procedures.

Kenney Business Solutions is an Equal Opportunity Employer.

Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Do you have prior experience in a federal government agency reception environment? In what capacity?
• Do you have experience managing visitor access systems or building security coordination? In what capacity?

Education:

• High school or equivalent (Required)

Experience:

• Receptionist / Administrative support : 2 years (Required)

Security clearance:

• Secret (Required)

Work Location: In person

Salary : $23 - $27