SharePoint 365/M365 Administrator

About Us

Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 billion-asset credit union, we are deeply committed to our members’ financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.

At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.

About the Role

Kitsap Credit Union is searching for a SharePoint 365/M365 Administrator. At Kitsap Credit Union, our success is built on secure, reliable information systems that empower our employees to serve our members. The SharePoint 365 and M365 Administrator is responsible for the administration, integration, and maintenance of the organization’s Microsoft 365 environment, with an emphasis on SharePoint Online. This role manages our enterprise SharePoint environment, ensures seamless integration with our HRIS and ITSM systems, and supports Microsoft 365 licensing, identity, and collaboration tools. This position works closely with the IT Infrastructure and Help Desk teams to ensure end-user productivity, security, and compliance across the credit union’s technology environment.

Quick Facts 

Reports to: Manager, Information Technology 

Employment Type: Exempt, Hybrid, Salaried, Full-time   

Salary Range: $81,170.08 - $97,795.28 depending on experience   

Bonus Target: 8% potential incentive of base pay  

Grade: 11BC   

Industry: Banking

Principal Accountabilities 

• Administer and maintain SharePoint Online hub site and subsites, including structure, permissions, templates, workflows, and integration with enterprise applications such as Active Directory, UKG and TeamDynamix.
• Partner with departments across the organization to configure and maintain SharePoint solutions for collaboration, document management, and workflow automation.
• Define and enforce SharePoint governance policies to ensure consistency, compliance, and best practices.
• Manage Microsoft 365 licensing assignments, user groups, and role-based access controls.
• Provide administration of M365 services including OneDrive, Teams, Exchange Online, and Office apps.
• Monitor tenant health and security, ensuring compliance with industry standards and credit union policy.
• Troubleshoot SharePoint and M365 issues, providing Tier 2/3 support for escalations from the Help Desk.
• Document administrative procedures, create internal knowledge base content, and train IT staff on M365 features as needed.
• Monitor capacity, usage trends, and adoption of M365 services; provide recommendations for optimization and growth planning.
• Assist in disaster recovery testing and business continuity planning for M365 workloads.
• Coordinate with external vendors and Microsoft support when necessary for escalated issues or integrations.
• Other work duties as assigned.

Required Skills and Abilities 

• Strong knowledge of Microsoft 365 administration, including licensing, groups, Teams, OneDrive, and Exchange Online.
• Experience with identity and access management, including role-based security and compliance. Familiarity with SharePoint integrations to enterprise applications (HRIS, ITSM, or similar).
• Excellent technical troubleshooting, documentation, and communication skills.

Qualifications and Education Requirements 

• High School Diploma or GED required.
• Minimum 3 years of professional experience in SharePoint Online administration in an organizational environment of 300 users.
• Certifications: ITIL v4 required or obtained within the first year.

Preferred Qualifications and Requirements 

• Microsoft 365 Administrator Associate or SharePoint certifications strongly preferred.
• Associate’s Degree or higher in Information Technology or a related discipline strongly preferred.

Supervisory Status 

This position does not supervise others.

Working Conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required:

• Must be able to remain in a stationary position for a minimum of 75% of the time
• Constantly operates a computer and other office productivity machines
• Occasionally ascends/descends stairs
• Constantly positions self in work environment
• The person in this position frequently communicates with peers, supervisors, vendors, and employees to exchange accurate information and answer questions
• Must be able to detect objects at a distance
• On occasion will move up to 20 pounds of office objects
• Works in an indoor office environment but expected to attend meetings in buildings that require travel in outdoor weather conditions

Our Values

Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.

Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.

Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.

Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.

What We Offer

Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family’s lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:

Careers | Kitsap Credit Union (kitsapcu.org)

• Free onsite parking
• Annual time off and sick time accrued
• 11 paid holidays
• 1 Personal Floating Day
• Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
• Employee Assistance Program
• Choose from a PPO medical plan or a High Deductible with a Health Savings Account
• 3% KCU funded Safe Harbor Contribution to your 401K
• KCU will match up to 2% of your 401K contributions
• All 401K contributions are 100% vested
• Potential annual incentive in all roles within Kitsap Credit Union
• Tuition reimbursement
• 8 hours of paid volunteer time off
• Discounts on KCU's products and services
• Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee

We believe in the power of belonging – it’s in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.  

We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can’t happen without great employees.

****** Employment is contingent upon satisfactory background check. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ****** 

#IND