Title Specialist

About Us

Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 billion-asset credit union, we are deeply committed to our members’ financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.

At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org. 

About the Role

Kitsap Credit Union is hiring a full-time Title Specialist to work in-person out of our East Bremerton location. This position is responsible for supporting the branches and members by coordinating and facilitating incoming title paperwork, perfecting and releasing liens and other loan servicing activities ensuring effective and efficient department operations.

Quick Facts 

Reports to: Supervisor, Loan Servicing

Employment Type: Non-Exempt, Hourly, Full-time, In-Person

Salary Range: $25.35 - $28.00/hour depending on experience   

Bonus Target: 5% potential incentive of base pay  

Grade: 6BC 

Industry: Banking

Principal Accountabilities

• Manages and processes all vehicle documentation including appropriate fees, tax and title information, and registrations according to specific state law. Collaborates with County employees and requests quotes for accuracy.
• Maintains a working knowledge of title terminology, concepts, practices and procedures, and individual state laws.
• Ensures accuracy and completeness of title documentation in an effort to resolve and avoid collateral issues.
• Ensures perfection of a lien in a timely manner by following up with branches, members, and others through various communication channels.
• Reviews electronic lien system to monitor for lien perfections or title issues.
• Ships plates and registration to the members upon receipt from the Department of Licensing.
• Provides title support to members and front-line staff.
• Manages the release of perfected documents on paid in full loan.
• Responds to letters of guarantee.
• Processes error corrects and other loan adjustments as needed.
• Assists Loan Servicers with various other tasks on as needed basis.

Qualifications and Education Requirements

• High school diploma or equivalent required.
• Minimum two years of experience working in a banking, credit union, or similar financial environment.
• Knowledge of title processes desired.

Supervisory Status

This position does not supervise others.

Working Conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required:

• Must be able to remain in a stationary position for a minimum of 75% of the time.
• Constantly operates a computer and other office productivity machines.
• Occasionally ascends/descends stairs.
• Constantly positions self in work environment.
• The person in this position frequently communicates with peers, supervisors, vendors and employees to exchange accurate information and answer questions.
• Must be able to detect objects at a distance.
• On occasion will move up to 20 pounds of office objects.
• Works in an indoor office environment but expected to attend meetings in buildings that require travel in outdoor weather conditions.

Our Values 

Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement. 

Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes. 

Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome. 

Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.

What We Offer  

Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family’s lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:

Careers | Kitsap Credit Union (kitsapcu.org) 

• Free onsite parking
• Annual time off and sick time accrued
• 11 paid holidays
• 1 Personal Floating Day
• Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
• Employee Assistance Program
• Choose from a PPO medical plan or a High Deductible with a Health Savings Account
• 3% KCU funded Safe Harbor Contribution to your 401K
• KCU will match up to 2% of your 401K contributions
• All 401K contributions are 100% vested
• Potential annual incentive in all roles within Kitsap Credit Union
• Tuition reimbursement
• 8 hours of paid volunteer time off
• Discounts on KCU's products and services
• Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee

We believe in the power of belonging – it’s in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.

We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can’t happen without great employees. 

****** Employment is contingent upon satisfactory background check.  Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ******  

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Salary : $2 - $45