What are the responsibilities and job description for the Jewelry Consultant position at Kay Jewelers?
Overview
Join our dynamic team as a Jewelry Consultant and become a vital part of creating memorable shopping experiences for our customers. In this energetic role, you will showcase your passion for jewelry and retail, guiding customers through their selections with enthusiasm and expert knowledge. Your positive attitude and exceptional communication skills will help foster lasting relationships, drive sales, and elevate the overall store environment. This paid position offers an exciting opportunity to develop your retail expertise while working in a vibrant, customer-focused setting.
Responsibilities
- Engage with customers to understand their jewelry needs and preferences, providing personalized product recommendations and demonstrations.
- Conduct product demos to highlight features, craftsmanship, and styling options, enhancing the customer’s shopping experience.
- Assist customers with retail sales transactions using POS (Point of Sale) systems, ensuring accurate cash register operations and cash handling procedures.
- Upsell complementary jewelry pieces and accessories to maximize sales opportunities while maintaining excellent customer service standards.
- Stock shelves, organize displays, and ensure merchandise is well-presented and replenished regularly to support merchandising efforts.
- Handle all aspects of retail store product knowledge, including inventory management, stock rotation, and product placement strategies.
- Maintain professional phone etiquette when addressing customer inquiries or scheduling appointments, ensuring clear communication at all times.
Requirements
- Previous retail sales experience preferred, especially in jewelry or luxury goods environments.
- Strong communication skills.
- Familiarity with POS systems, cash register operations, and retail math for accurate transactions and cash drawer handling.
- Ability to perform basic math calculations quickly and accurately for sales processing and inventory management.
- Excellent customer service skills with a friendly demeanor and professional phone etiquette.
- Knowledge of retail store merchandising standards and product knowledge related to jewelry is advantageous.
- Demonstrated ability to upsell products confidently while maintaining genuine customer relationships.
Join us as a Jewelry Consultant where your enthusiasm meets expert service — helping customers find the perfect pieces while growing your career in a lively retail environment!
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
Work Location: In person
Benefits:
Employee Discounts, Vacation & Paid Time Off, Health InsuranceSalary : $15 - $16