Assistant Store Manager

ASSISTANT STORE MANAGER

Supervised directly by Store Manager.Supervisesall store personnelin the Manager's absence.

Responsibilities:

1. Assumes the duties and responsibilities of the Store Manager in his/herabsence.
2. Exerts maximum effort to achieve store sales projections. Maintains andachieves a high level of the store's monthly quota in personal sales.
3. Assists in maintaining daily focus among all associates on standardsachievement.
4. Assists in enforcing allpolicies and procedures to assure store profits, thecontrol of mark downs, storeexpenses and repair departments.
5. Assists the Store Manager in sales training, store meetings and role plays,as directed by Store Manager.
6. Assists the Store Manager in therecruiting and selection of personnel.Interviews and screens applicants as directed.
7. Understands and enforces all store policiesand practices. Protects theCompany'sinterests at all times.
8. Investigates and handles customercomplaints quickly, efficiently, andcourteously.
9. Assists in implementing and administering merchandise and advertisingprograms, merchandise displaysin showcases and windows, andinventories as directed. Reportscustomer comments and requests tomanagement.
10. Monitors the saleability of merchandise(i.e., that it is ticketed properly andlegibly, clean and attractively displayed).
11. Performscustomercalling as required.Develops a full understanding of allsales and administrative policies,procedures, and duties.
12. Develops a full understanding of store promotions(i.e., credit programsand special events).
13. Learns all features and benefits ofthe merchandise. Provides expertknowledge regarding quality,value, warranties and service. CompletesDiamontology and Sterling Selling System.
14. Develops technical knowledge of Repair Department. Estimates cost onwatch and jewelry repairs. Executes minor repair service. OverseesRepair Department.
15. Assists in the processing of merchandisecontrol transactions as directedby the Store Manager (i.e., transfers and merchandise orders).
16. Conducts himself/herself in a manner to earn the respect of others.Maintains a neat, professional appearance in keeping with establishedDress Code Policy.
17. Projects a positive, enthusiastic attitude so as to inspire and motivateothers to achieve store goals. Encourages and promotes a cooperative,team spirited work atmosphereamong fellow Team Members.
18. Performs other duties as assigned

.Required Skills and Abilities

1. Ability to achieve outstanding sales performance.
2. Ability to understand and followwritten and verbal directions
3. Ability to plan, organizeandsupervise the work of others
4. Excellent communication skills.
5. Tactful, friendly in dealing with others.
6. Willingnessand ability to workunder immediate supervision.
7. Ability to be of service to others.
8. Ability to persuadeand influence others.
9. Positive, enthusiastic attitude.
10. Ability to accept responsibility, make decisions, and delegate whenappropriate.
11. Reliability and dependability.
12. Willingnessto exert time and effort necessary to attain goals.

General Work Schedule

A. Normal schedule of forty (40) hours per week

B. Minimum three (3) nights per week.

C. Minimum of seven (7) or eight (8) hours Friday and Saturday.

D. Full schedule during Special Events.NOTE:Hours will increase in the absence ofthe Manager (i.e., vacation andduring the Christmas selling season).