What are the responsibilities and job description for the Seasonal Worker position at Kay Jewelers?
Company Description Kay Jewelers, founded more than a century ago, is a leading jewelry retailer in the United States, known for its extensive selection of quality jewelry. The company focuses on offering customers a wide range of fine jewelry, from everyday pieces to special occasion items. Team members help maintain Kay’s reputation for exceptional service and trusted products. Seasonal workers have the opportunity to contribute to a well-established brand that values customer experience and product excellence. Working at Kay Jewelers provides exposure to retail operations and the jewelry industry in a supportive store environment.
Role Description The Seasonal Worker role at Kay Jewelers in Kannapolis, NC is a part-time, on-site position. This role involves assisting customers with product selection, answering questions about jewelry styles and care, and providing courteous, efficient service at the sales counter. Seasonal Workers help maintain store appearance by organizing displays, restocking merchandise, and keeping the sales floor clean and inviting. They support daily operations by processing transactions, handling returns or exchanges in line with store policies, and assisting with inventory checks. Team members also collaborate with store leadership to meet sales goals, follow security procedures, and ensure a positive shopping experience during peak seasons.
Qualifications
- Customer service and retail support skills, including serving shoppers, resolving basic concerns, and maintaining a welcoming store environment.
- Sales and communication skills, such as engaging with customers, explaining product features, and confidently assisting with purchase decisions.
- Basic cash handling and point-of-sale skills, including processing payments, managing receipts, and following store procedures accurately.
- Organizational and time-management abilities to handle multiple tasks, restock merchandise, and keep displays orderly during busy periods.
- Ability to stand for extended periods, work flexible hours (including evenings, weekends, and holidays), and follow all safety and security guidelines.
- Strong team collaboration skills, reliability, and a professional, customer-focused attitude; prior retail or customer service experience is beneficial but not required.