Operations / Process Analyst (Payments)

Operations / Process Analyst (Payments)

Location: Tampa, FL - Day 1 Onsite

Note: This is NOT a Business Analyst role. We are specifically looking for candidates with strong operations and process experience in the payment's domain.

We are seeking an experienced Operations / Process Analyst with solid, hands-on expertise in payments operations, transaction processing, and process optimization. The ideal candidate is detail-oriented, understands the full lifecycle of payment workflows, and has experience working within regulated financial environments. This is a Tampa-based role supporting our Payments Operations team in ensuring accuracy, efficiency, and compliance across all payment processes.

Required Skills & Experience

• 3–6 years of experience specifically in payments operations (e.g., wire transfers, ACH, SWIFT, RTP, card payments, settlement operations).
• Strong understanding of payment processing workflows, reconciliation, exception management, and risk controls.
• Experience working in financial services, banking operations, or a payments-focused organization.
• Hands-on experience with payment platforms, transaction monitoring systems, and operational tools.
• Strong problem-solving skills with the ability to quickly troubleshoot and resolve operational issues.
• Excellent communication skills; able to work effectively with cross-functional teams.
• High attention to detail and a structured approach to process analysis and improvement.
• Ability to work in a fast-paced, deadline-driven operational environment.