What are the responsibilities and job description for the Customer Service Representative position at K&K Interiors, Inc.?
K& K Interiors, Inc., a leading wholesale distributor of home décor, apparel, jewelry, and candles, seeks an experienced and dynamic CUSTOMER SERVICE REPRESENTATIVE (CSR) with a proven track record of success.
The CSR will handle multiple customer accounts, provide excellent customer service, and build and maintain long-term relationships with customers.
To perform successfully in this CSR role, you must possess excellent communication skills, be detail-oriented, and be able to multitask within a fast-paced environment.
The general day-to-day customer service functions encompass servicing both current and new customers, as well as providing support to our outside sales force.
Job Requirements
- Demonstrate superior customer service capabilities
- Successfully process or resolve customer phone or email inquiries
- Resolve damage claims via telephone, fax, and email
- Accurately and efficiently enter typical customer service data
- Professionally interact with other departments of K & K Interiors
Job Details
- Full-time
- Hourly pay with a minimum of 40 hours per week
- Business hours are 8:30 am to 5:00 pm Monday through Friday
- During peak seasons, hours may increase daily, and Saturdays may be required to accommodate demand
- High school or equivalent (Preferred)
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $16