What are the responsibilities and job description for the Hotel General Manager position at JSK Hospitality LLC?
JSK Hospitality is looking for an experienced Hotel General Manager to lead our location in Elkhart, Indiana. You’ll own the full operation — guest experience, team leadership, brand standards, and P&L results — while building a culture that people actually want to be part of. If you know how to run a select-service hotel, develop people, and hit the numbers without burning out the team, we want to talk.
Responsibilities
- Lead overall hotel operations to deliver consistent guest satisfaction scores and brand standards
- Own the P&L: drive revenue, control costs, and hit budgeted profit goals
- Recruit, train, coach, and develop department heads and associates
- Ensure high standards of cleanliness, maintenance, and safety across the property
- Manage labor, scheduling, and productivity while maintaining service levels
- Partner with sales and revenue management to maximize occupancy and ADR
- Handle guest issues and recovery with ownership and professionalism
- Maintain compliance with Marriott brand standards, local regulations, and company policies
- Build a positive, accountable team culture focused on service and results
- Report regularly to regional leadership on performance, challenges, and opportunities
Required Qualifications
- 3 years of hotel management experience, with at least 1–2 years as General Manager or Assistant General Manager at a select-service or extended-stay property
- Proven track record of managing P&L and improving guest satisfaction scores
- Strong leadership and coaching skills with experience developing teams
- Working knowledge of Marriott systems and brand standards preferred
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
- Valid driver’s license and ability to travel occasionally for training or meetings
Preferred Qualifications
- Prior Residence Inn or Marriott select-service experience
- Revenue management or sales background
- Bilingual (English/Spanish) a plus
Benefits & Perks
- Competitive base salary performance bonus
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Employee hotel discounts across the JSK portfolio and Marriott network
- Career growth opportunities across a growing multi-property company
- Supportive leadership that values results and people
About Us: JSK Hospitality is a South Bend, Indiana-based hotel management, investment, and development company operating Marriott, Hilton, and IHG branded properties. We focus on strong operations, guest service excellence, and building long-term careers for people who want to grow with us.