Program Analyst Sr.

“Our mission is to standardize, manage, and improve the interoperability and usability of clinical data.” Make a difference in the future of global healthcare!  Join our JPSys team!  

J P Systems provides professional services for large Federal Healthcare IT projects.  Be part of a team influencing the future of clinical data management by helping us to analyze and improve workflows across the Federal Government

Program Analyst Senior | We are hiring two people for this role.

Responsibilities of the Program Analyst Sr.

• Support external providers during transitions to an Electronic Healthcare Record system. One team will work to ensure continuity of Direct Messaging workflows and minimal disruption to patient care.
• Act as the primary liaison between internal teams and external provider organizations to ensure seamless communication and coordination.
• Support tracking of software issues on behalf of end users.
• Serve as the main point of contact for all Direct Messaging-related inquiries, issue resolution, and stakeholder engagement.
• Execute outreach and engagement activities targeting community care providers with Direct Messaging capabilities, including inquiry meetings and follow-up sessions.
• Notify impacted external provider organizations of outages, system changes, or workflow disruptions in a timely and documented manner.
• Document and track performance issues and patient matching issues.
• Coordinate multi-stakeholder sessions involving external providers, vendors, and technical/operational teams for troubleshooting, testing, and relationship management.

• Assist with the execution of project work instructions, policies, and procedures for client project deliverables.

• Create, develop, and edit MS PowerPoint slide decks with professional-looking graphics (using advanced layout techniques and adhering to the style guide) that present ideas clearly for all stakeholders.
• Data gathering, report and document compilation, research tasks, presentation development, updating and maintaining file repositories, and developing work plans.

• Facilitate and schedule Community Care partner and stakeholder meetings seamlessly.
• Prepare agendas, ensuring correct attendees are present, and action items are tracked
• Complete updates within MS Access databases on a consistent basis. 

• Virtual meeting facilitation with MS Teams to include meeting scheduling and coordination, agenda development, attendance, and action item tracking.
• Assist with the development and compilation of project team deliverables (bi-weekly, quarterly, etc.)
• May coordinate and manage travel approvals and expense submissions by collaborating with the JPSys Project Manager, JPSys Contracts, and JPSys Finance departments.
• Other duties as required.

Project Requirements:

• Knowledge of how to support Federal client project teams
  
• Able to use quantitative and qualitative presentation skills to engage Federal clients
  
• Ability to effectively manipulate data and create MS Office 365 and MS PowerPoint presentations to effectively communicate client data.
  
• Support the technical and clinical staff with communications and outreach to Federal business partners.
  
• Track onboarding work progress and interface with employees, contractors and government personnel
• Support the team as needed for data gathering, reports, document compilation, research tasks, presentation development, and development of work, updating and maintaining repositories, high level complexity analyses, and development of work plans.
  
• Oversee special administrative projects, track their progress, promptly report problems, propose solutions, and move the efforts to completion for on time delivery of work.
  
• Excellent communication skills for coordinating with special project staff across multiple departments are required.
  
• Calendar logistics work to support project staff
• Technical writing experience preferred.
  
• Record your timesheet hours and project charges daily

Skills and Qualifications: 

• At least 2 years' experience in healthcare industry preferred 
• 5 - 9 years' experience is required.
• Knowledge of data interoperability to be able to gather the appropriate data for healthcare IT solutions that will be used to plan, analyze, and evaluate the effectiveness of operating programs is helpful
• Takes initiative, be fast learner, detail oriented, open minded, willing and able to communicate easily with a variety of staff.
• Utilize knowledge of principles and best practices of office management for project administration and support.
  
• Advanced proficiency in Office 365 including Word, Excel, PowerPoint, Access Database and SharePoint.
• Experience with the MS Teams collaboration environment with virtual project experience.
• Highly organized, methodical, detail oriented and results driven person is required to achieve positive outcomes.
• Highly developed listening skills coupled with the consistent utilization of a consultative approach. 
• Ability to work and communicate well in a virtual setting with diligence and minimal supervision.
• Communicating to achieve and maintain alignment between stakeholders.
• Simplify and clarify complex concepts.
• Excellent analytical and critical thinking skills lead to effective problem resolution.
• Strong written communication skills, problem-solving skills, analytical and strategic thinking skills.
• Listening and empathetic communication.
• Using various communication mediums such as Teams Chat and email effectively.
  

Travel:

Travel up to 10% domestically may be required for this position. Written travel approval must be obtained for every trip.

Educational Requirements: 

A master’s or a bachelor’s plus 2 years relevant experience, or an Associate’s 4 years relevant experience in Clinical Informatics, or clinical degrees (Nursing), Business Discipline, or another related scientific discipline is required.  

Educational Equivalents:

A bachelor's degree plus 2 years' experience may be used as an equivalent to a master's degree, or an associate's degree plus 4 years' experience may be used as an equivalent to a master's degree.

Although we are 100% virtual, you must be located in one of our hiring states of AZ, CO, FL, GA, ID, IL, MD, MI, TX, VA, or WI. 

Must have high speed internet connection.  

Relocation: Not paid

J P Systems does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Please note that our pay ranges are carefully researched and set based on the requirements of the position.  The salary range is displayed under Compensation for each position.  If you feel you qualify for a more senior level position than the ones advertised, please feel free to instead submit your resume from our Open Jobs webpage for consideration.

Salary : $72 - $83