Director of Events Sales

Are you a seasoned professional in the world of private and public events? Do you have a passion for leading teams to make the dreams of others a reality? Are you eager to have an immediate impact in a unique and growing organization? Please continue!

At Journeyman, we offer large, beautifully reimagined spaces in once forgotten buildings full of character and history. From weddings and corporate outings to internally produced entertainment and craft offerings, the Director of Events Sales will lead our Events Sales team in strategizing and selling Journeyman events.

At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.

Here’s a peek at what you will receive as a Journeyman employee:

• Outstanding Growth Opportunity!
• Paid Time Off
• 401(k) with Employer Match
• Medical, Dental, Vision, Life, and Supplemental Insurance Options
• Free Quarterly Bottle of Spirit (21 )
• Loyalty Incentives (ask about our 5-Year Bottle Reward!)
• 25% Employee Discount
• Monthly Founder's Day event with Founder/CEO, Bill Welter
• Annual Employee Party

All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.

YOUR CORE VALUES:

GRIT MAKES GREAT

• We believe that no challenge is too big and we take pride in hard work.
• Grit is our foundation – perseverance through adversity, strength in difficulty, and a relentless drive to succeed.
• Challenges are opportunities in disguise and we welcome them with determination and resolve.
• Nothing great happens by taking the easy route.

ALWAYS A JOURNEYMAN, NEVER A MASTER

• ‘Good enough’ isn’t in our vocabulary.
• We are committed to constant improvement and the pursuit of excellence in distilling, brewing, and hospitality.
• Mastery is a moving target – and we embrace the grind, knowing the journey itself is what pushes us forward.

1st CUSTOMER

• Exceptional service defines us – through every touchpoint, every day (362 a year), until the last second and beyond (59:59 ).
• This mindset extends to how we treat vendors, partners, and each other.
• 1st Customer is our culture – and our legacy.
• As storytellers and champions of Journeyman, we embody the values we stand for, through every interaction.

RESPONSIBILITIES:

Strategy and Client Relations

• Build relationships with clients and manage event sales for all Journeyman properties.
• Develop and nurture relationships with existing and potential clients.
• Provide exceptional customer service to clients.
• Develop and implement strategies to increase event sales and attract new clients.
• Create and adhere to budgets for event sales and ensure cost efficiency.
• Maintain accurate records of event sales and customer interactions.

Leadership, Management, and Accountability

• Direct and manage the team to achieve outcomes.
• Conduct the Journeyman Distillery Employee Ecosystem as per the process with every direct report.
• Manage the resourcing of roles within the department, with a focus on cultural fit.
• Coach team members to effectively complete tasks, communicate effectively with other stakeholders and grow their skills.
• Oversee Performance Management of direct reports including terminations ensuring positive and respectful relationships are maintained.

Continuous Improvement

• Monitor event sales performance, analyze data, and generate regular reports.
• Remain up-to-date with industry trends, technology, and best practices to ensure exceptional service.
• Respond to customer inquiries, complaints, and feedback in a timely manner.

EDUCATION AND EXPERIENCE:

• A bachelor's degree in Event Management, Hospitality Management, or a related field is preferred.
• A minimum of 5 years of practical experience in event planning and management with a proven track record of successfully organizing a variety of events.
• Experience in progressively responsible roles within the events or hospitality industries.
• Familiarity with event management software.
• Familiarity with an Entrepreneurial Operating System (EOS) is a plus.