Manager - Seafood

Position Summary:

The Seafood Department Manager is responsible for the overall operation of the seafood department, ensuring that all seafood products are fresh, safely handled, attractively displayed, and delivered with exceptional customer service. This role requires strong leadership, deep product knowledge, and a commitment to quality and compliance.

Key Responsibilities:

Department Operations

• Manage daily seafood operations including receiving, inspection, storage, preparation, and display
• Ensure proper handling and storage temperatures according to health and safety standards
• Maintain all equipment (scales, ice machines, knives, prep tables) in clean, working order
• Execute opening and closing procedures and cleaning routines
• Ensure compliance with FDA, state, and local seafood handling regulations

Product Quality & Freshness

• Receive and inspect all seafood shipments for quality and freshness
• Rotate stock using FIFO method; monitor for spoilage or quality issues
• Maintain attractive, clean, well-stocked cases with clear signage and pricing
• Conduct daily freshness checks and temperature logging
• Coordinate with vendors to ensure proper specs and product quality

Merchandising & Promotions

• Create and maintain visually appealing displays that promote freshness
• Execute weekly ad plans, promotions, and seasonal merchandising
• Ensure proper packaging, labeling, and signage of all seafood products
• Coordinate with Prepared Foods or Meat departments on cross-promotions

Inventory & Cost Control

• Track and manage inventory to reduce shrink and maintain freshness
• Order all seafood from approved vendors using proper par levels
• Maintain accurate waste logs and track spoilage
• Monitor sales trends to adjust orders accordingly

Customer Service

• Deliver knowledgeable, helpful, and friendly service to all guests
• Provide cooking tips, preparation advice, and product recommendations
• Handle custom orders and special requests professionally
• Address and resolve customer concerns or complaints quickly

Team Leadership

• Recruit, train, and manage seafood clerks and associates
• Schedule staff based on sales and labor budgets
• Provide coaching, feedback, and performance evaluations
• Lead daily huddles and set expectations for quality and service
• Foster a team-oriented and clean work environment

Compliance & Reporting

• Maintain all required logs (cooler temps, cleaning checklists, sanitation schedules)
• Ensure department is always health-inspection and audit ready
• Report weekly performance metrics (sales, shrink, labor) to Store Manager

Qualifications:

• Minimum 2-3 years of seafood department or fish market experience
• At least 1 year of supervisory or management experience
• Strong knowledge of seafood varieties, handling, and prep methods
• Food safety certification (e.g., ServSafe or seafood HACCP certification preferred)
• Excellent customer service, communication, and leadership skills
• Ability to work in cold/wet conditions and lift up to 50 lbs

Working Conditions:

• Cold, wet environment with strong odors
• Use of sharp tools and seafood processing equipment
• Requires standing for extended periods
• Must be available to work weekends, holidays, and early morning shifts

Why Join Joseph's Classic Market?

Joseph's Classic Market is dedicated to offering the freshest seafood with expert service. As a family-owned business, we value tradition, quality, and people. Join a passionate team committed to culinary excellence and guest satisfaction.

Benefits Include:

• Positive Work Environment
• Competitive Pay
• Health, Dental and Vision Insurance
• 401(k) Plan
• Paid Time Off & Personal Days
• 20% Employee Discount
• Bonus Programs for Management

Interview Process
At Joseph’s Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.

Employment Eligibility
Joseph’s Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.