What are the responsibilities and job description for the Store Operations Coordinator position at Josephs Classic Market?
Position: Store Operations Coordinator
The Store Operations Coordinator (SOC) provides key administrative, HR, and operational support to ensure the store operates efficiently and consistently with company standards. This role manages office operations, scheduling, reporting, communication, onboarding, and vendor coordination, serving as the primary liaison between the store and the corporate office.
Key Responsibilities
- Own day-to-day store office operations, including email, documentation, communication flow, and administrative tasks.
- Serve as the central liaison between the store, corporate departments, vendors, and service providers.
- Support HR processes such as onboarding, I-9s, disciplinary forms, performance evaluations, and confidential personnel documentation.
- Oversee weekly scheduling process, ADP timekeeping, PTO, and labor-related deadlines while partnering with department managers to resolve issues.
- Review and maintain key reports and communicate updates, expectations, and deadlines to store leadership and department teams.
- Coordinate ordering, deliveries, and vendor communications; support departments with order accuracy and discrepancy follow-ups.
- Oversee repair and maintenance workflows, track service tickets, and ensure vendors stay aligned with store needs.
- Ensure pricing signage, TPRs, and item updates are executed accurately and in partnership with the Pricing team.
- Support the Store Manager with operational projects, audits, seasonal programs, and corporate initiatives.
- Maintain strong organizational systems and ensure company standards are consistently upheld
- Perform additional office operations tasks as assigned.
Qualifications & Skills
Required
- 3 years of experience in retail administrative support, store operations, HR support, or office management
- Strong computer skills (ADP, POS systems, scheduling software, Excel, Outlook)
- Excellent communication skills — clear, professional, timely
- Highly organized with strong attention to detail and follow-through
- Ability to multitask, prioritize, and manage deadlines
- Comfortable working across multiple departments and stakeholders
Preferred
- Experience in grocery, specialty market, food retail, or hospitality
- Familiarity with pricing systems, ordering platforms, and vendor communication
- Understanding of operational workflows in multi-department retail stores
Working Conditions
- Office-based role in a fast-paced environment.
- Ability to sit and work on a computer for extended periods.
- Occasional lifting of up to 25 lbs.
Why Join Joseph’s Classic Market?
At Joseph’s Classic Market, we take pride in delivering exceptional quality, value, and service to our customers every day. As a Store Operations Coordinator, you’ll play a vital role in keeping the store running smoothly, supporting both our teams and our customers. This is an opportunity to be part of a family-owned company where your work has a direct impact, your ideas are valued, and your contributions help shape the success of the entire store.
Benefits Include:
- Positive Work Environment
- Competitive Pay
- Health, Dental and Vision Insurance
- 401(k) Plan
- Paid Time Off & Personal Days
- 20% Employee Discount
Interview Process
At Joseph’s Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.
Employment Eligibility
Joseph’s Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.