What are the responsibilities and job description for the Engagement Manager position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, New York Technology Partners, is seeking the following. Apply via Dice today!
Title: Engagement Manager
Location: Atlanta Chicago and Vienna (Hybrid)
Position: Contract
Responsibilities
Engagement Program Management Leadership
Title: Engagement Manager
Location: Atlanta Chicago and Vienna (Hybrid)
Position: Contract
Responsibilities
Engagement Program Management Leadership
- Lead daytoday program management execution for large complex enterprise transformation initiatives with primary accountability for PMO rigor delivery controls and execution transparency
- Own the engagement operating model ensuring consistent application of program management standards processes and governance across all workstreams
- Act as the single point of accountability for program execution health enabling Program Sponsors and Directors to make informed decisions
- Establish and manage all core PMO disciplines including scope schedule cost quality risks issues dependencies assumptions and benefits tracking
- Develop and maintain the Integrated Master Schedule IMS milestone plans critical path analysis and interworkstream dependency tracking
- Own and operate RAID management proactively driving mitigation escalations and resolution
- Lead change control and scope governance ensuring disciplined intake impact analysis and approval workflows to prevent overcommitment
- Define track and report on program KPIs and success metrics aligning delivery performance to business outcomes
- Own program financial management including budgeting forecasting actuals tracking variance analysis and financial reporting
- Track vendor and partner commercials milestones and deliverables ensuring alignment to contractual commitments
- Support benefits realization tracking and value realization reporting in partnership with business stakeholders
- Operate structured executive and operational governance forums including status reviews SteerCo materials and decision logs
- Produce executiveready reporting with clear concise narratives on progress risks decisions and corrective actions
- Coordinate across multivendor delivery teams ensuring alignment to plans dependencies and milestones
- Serve as a trusted partner to business technology and operations stakeholders managing expectations and driving alignment
- Enforce delivery discipline across release planning readiness reviews golive criteria and stabilizationhypercare tracking
- Ensure required artifacts are produced to support operational readiness and service transition in coordination with delivery and operations teams
- Identify early indicators of delivery risk and recommend corrective actions to Program Leadership
- 12 years of experience in enterprise program and engagement management with a strong focus on PMOled delivery governance
- Proven experience managing largescale multiworkstream transformation programs preferably involving CCaaS CRM or enterprise platform modernization
- Demonstrated expertise in program governance financial management RAID management change control and executive reporting
- Strong experience operating in multivendor and system integratorled environments
- Excellent executive communication skills with the ability to translate delivery data into clear actionoriented insights
- Strong command of Agile Hybrid and Waterfall delivery models with the ability to apply them pragmatically at scale
- Experience in regulated industries Financial Services Insurance Healthcare preferred