Engagement Manager

Responsibilities:

Engagement Program Management Leadership:

• Lead day-to-day program management execution for large complex enterprise transformation initiatives with primary accountability for PMO rigor delivery controls and execution transparency

• Own the engagement operating model ensuring consistent application of program management standards processes and governance across all workstreams

• Act as the single point of accountability for program execution health enabling Program Sponsors and Directors to make informed decisions

PMO Governance Execution Control:

• Establish and manage all core PMO disciplines including scope schedule cost quality risks issues dependencies assumptions and benefits tracking

• Develop and maintain the Integrated Master Schedule IMS milestone plans critical path analysis and interworkstream dependency tracking

• Own and operate RAID management proactively driving mitigation escalations and resolution

• Lead change control and scope governance ensuring disciplined intake impact analysis and approval workflows to prevent overcommitment

• Define track and report on program KPIs and success metrics aligning delivery performance to business outcomes

Financial Commercial Management:

• Own program financial management including budgeting forecasting actuals tracking variance analysis and financial reporting

• Track vendor and partner commercials milestones and deliverables ensuring alignment to contractual commitments

• Support benefits realization tracking and value realization reporting in partnership with business stakeholders

Stakeholder Vendor Communications Management:

• Operate structured executive and operational governance forums including status reviews SteerCo materials and decision logs

• Produce executiveready reporting with clear concise narratives on progress risks decisions and corrective actions

• Coordinate across multivendor delivery teams ensuring alignment to plans dependencies and milestones

• Serve as a trusted partner to business technology and operations stakeholders managing expectations and driving alignment

Delivery Assurance Operational Readiness:

• Enforce delivery discipline across release planning readiness reviews go live criteria and stabilization hyper care tracking

• Ensure required artifacts are produced to support operational readiness and service transition in coordination with delivery and operations teams

• Identify early indicators of delivery risk and recommend corrective actions to Program Leadership
  

Qualifications:

• 12 years of experience in enterprise program and engagement management with a strong focus on PMO led delivery governance

• Proven experience managing largescale Mult workstream transformation programs preferably involving CCaaS CRM or enterprise platform modernization

• Demonstrated expertise in program governance financial management RAID management change control and executive reporting

• Strong experience operating in multivendor and system integrator led environments

• Excellent executive communication skills with the ability to translate delivery data into clear action-oriented insights

• Strong command of Agile Hybrid and Waterfall delivery models with the ability to apply them pragmatically at scale

• Experience in regulated industries Financial Services Insurance Healthcare preferred

• Certifications preferred PMP PgMP SAFe ITIL or equivalent program portfolio management credentials
  

The pay range that the employer in good faith reasonably expects to pay for this position is $37.56/hour - $58.69/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Salary : $38 - $59