Solutions Engineer, Mid-Level

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Job Summary:

Voxel is building the future of Computer Vision and Machine Learning for operations, risk, and safety. They are seeking a Solutions Engineer to serve as a technical expert and partner in the customer onboarding process, supporting the sales team by crafting tailored solutions and ensuring seamless implementation of Voxel’s platform.

Responsibilities:

• The primary responsibility is achieving the technical win (vendor selection) while maintaining a strong understanding of competitive solutions and positioning product strengths as required capabilities while setting appropriate traps

• Serve as the primary technical resource for the sales team, learning about prospective client goals, crafting and demonstrating solutions, and positioning Voxel’s platform for success.

• Own the end-to-end execution of POCs including scoping, planning, deployment, and results measurement

• Perform technical assessments for new and expanding business by gaining detailed understanding of the customer’s environment, operations, challenges

• Partner with the Sales team to configure demos that solve prospective customer’s specific challenges to increase the efficiency of the sales process

• Develop and maintain relationships with prospective customers during the sales process across many different cycles

• Ability to accurately explain platform details, installation, and deployment process

• Work closely with Sales, Engineering, and Customer Success teams, serving as a product expert and directing the future of the platform

• Communicate initial and ongoing customer requirements to the Product, Engineering and Sales Team

• Produce technical documentation to assist customers with internal IT and security approvals

• Coordinate across internal teams (product, engineering, customer success) to deliver on technical promises made during pre-sales

• Track progress and communicate value realization to stakeholders through clear, data-driven reporting. Develop custom business cases and ROI frameworks in collaboration with the sales team to highlight safety improvements, incident reduction, and operational efficiency gains

• Deliver insights and reports that translate safety KPIs and CV detections into actionable value for operations, EH&S, and executive stakeholders

Qualifications:

Required:

• Bachelor’s Degree in Computer Science, Engineering, Project Management, Safety or a related field

• 5 years of experience in sales engineering, project management, or systems engineering, safety technology integrations

• Ability to quickly learn and understand various camera systems

• Experience project managing large-scale technical integrations cross-functionally

• Experience hiring, training, and managing team members

• Ability to travel to customer sites for more complex installations

• Familiarity with network security technologies including but not limited to: HTTP and web-related technologies, proxies, caches, firewalls, SSL/IPsec, VPN’s

• Expertise with security camera and video surveillance systems

• Familiarity with safety programs, EH&S risk controls, and workplace safety metrics

• Background in value engineering or business case development for industrial tech

Preferred:

• GSP, ASP, CSP, PMP, Six Sigma or related certifications are a plus

Company:

Voxel enhances workplace safety and operational efficiency by transforming existing security cameras into intelligent monitoring systems. Founded in 2020, the company is headquartered in San Francisco, California, USA, with a team of 51-200 employees. The company is currently Growth Stage. Voxel has a track record of offering H1B sponsorships.