What are the responsibilities and job description for the Server position at Jarrett House?
Location: Dillsboro, NC
Server
The Jarrett House
The Jarrett House is a historic boutique hotel and beloved Dillsboro landmark located in the Great Smoky Mountains. Established in 1884, the property blends Southern hospitality with authentic Victorian charm. The Jarrett House includes guest rooms, a full-service restaurant, event space with bar service, and a retail bakery featuring house-made desserts. We are looking for dependable, service-minded team members who want to be part of a historic hospitality property and help create memorable guest experiences.
Position Overview
Servers at The Jarrett House are responsible for creating a warm, welcoming, and attentive dining experience for guests. This role includes greeting guests, explaining menu items, taking orders, serving food and beverages, supporting family-style service, and helping ensure every guest feels cared for from arrival through departure. Servers should enjoy working with people, communicating clearly, and being part of a fast-paced hospitality team.
Responsibilities
Greet guests warmly and provide attentive, professional table service.
Explain menu items, specials, bakery offerings, and beverage options.
Take accurate food and beverage orders.
Serve meals, drinks, and desserts in a timely and polished manner.
Support family-style dining service and help maintain a smooth flow of service.
Monitor tables, refill drinks, clear dishes, and respond to guest needs.
Assist with setup, breakdown, and service for events, banquets, and private gatherings.
Maintain cleanliness and organization in dining areas and service stations.
Work closely with hosts, bussers, kitchen staff, and management.
Follow food safety, alcohol service, and sanitation guidelines.
Qualifications
Previous serving or hospitality experience preferred, but not required.
Friendly, positive, and guest-focused attitude.
Strong communication skills and ability to work well with a team.
Ability to stay calm and organized during busy service periods.
Dependable, punctual, and willing to work flexible shifts, including weekends and holidays.
Ability to stand, walk, lift, carry, bend, and move throughout a shift.
Experience with Southern hospitality, family-style dining, or boutique hotel service is a plus.
Compensation
Starting at $16 /hour, dependent upon experience and position. Employee dining/retail discounts and growth opportunities in a historic community-focused setting.
Positions are immediately available.
How to Apply
Interested applicants are encouraged to send their resume to brian@jarretthouse.com.
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Application Question(s):
- Where do you reside? Do you plan on relocating to the Dillsboro area?
- What days/hours are you available to work?
Education:
- High school or equivalent (Preferred)
Experience:
- Serving: 1 year (Required)
Work Location: In person