What are the responsibilities and job description for the Sales Support Specialist position at JANUS et Cie?
JANUS et Cie has an opening for a Sales Support Specialist, Marine. The ideal candidate is responsible, professional and has worked in a sales-driven environment. The ideal candidate will also develop and refine pre-sales product solutions, in conjunction with our sales team(s). They will also create sales quotation documentation necessary to enter “clean” orders, based on input from JANUS et Cie sales professionals and our clients. This position is based in Santa Fe Springs, CA.This position is hybrid. The hourly range is $22-$28 DOEJOB REQUIREMENTSAccuracy and attention to detail is an absolute must.Ability to manage high volume of inbound queries via phone, email, tickets, and live chat.Prior experience with at least one of the following:Any live chat software (Zendesk preferred)Any ticketing software (Zendesk preferred)Excellent written and verbal communication skillsSense of urgency and strong client service skillsTyping/data entry proficiency ( 55 words a minute min.)Excellent troubleshooting and/or researching skills; ability to solve practical problems.Strong computer proficiency and navigational skills. Ability to transition smoothly between systems while speaking with clients.Ability to multi-taskQUALIFICATIONS:3-5 years of experience in a client facing/customer service positionA proactive approach when dealing with customer issuesREFLECTS OUR BRAND VALUES:We listen to our CustomersWe rely on our MembersWe honor IntegrityWe embrace Continuous LearningWe lead with DesignWe create ValueWe make the World Better
Salary : $22 - $28