Client Advisor, New York City Gallery

Founded in 2014 by Jerome Jacques Marie Mage, Jacques Marie Mage is a Los Angeles-based producer of limited-edition designer goods specializing in the micro-production of luxury eyewear for a clientele of discerning tastes.

With each new collection, JMM embraces a unique palette of precious materials, rich colors, and striking geometric forms, which cleverly reference and beautifully reconfigure the striking individuals, artistic movements, and world events of previous centuries. All JMM eyewear is ethically sourced and produced with the utmost respect for industry partners' environment and wellbeing.

Role Overview:

As the Jacques Marie Mage Gallerist, reporting to the Gallery Director, you are a reflection of the brand at the highest level of direct client engagement. The aim is to create an escape from the mundane and welcome clients into the unique and intentional world of Jacques Marie Mage. Through the delivery of the client experience and storytelling you will ensure each client leaves our Galleries in awe remembering the way we made them feel.  

Your responsibilities are – but are not limited to:

Key Responsibilities:

• Achieve sales targets through consistent delivery of the Client Experience 

• Storytell to submerge the client into the unique and intentional world of JMM

• Adhere to Policy and Procedures

OPERATIONAL EXCELLENCE 

• All hands on deck mentality to foster teamwork

• Maintain and elevate operational processes

CLIENT EXPERIENCE 

• Deliver consistently elevated client experience 

• Establish and maintain a strong client book >30% appointments 

• Consistently achieve KPI’s

• Consistently represent the brand at the highest level

PRODUCT KNOWLEDGE

• Consistently be the expert in product knowledge

• Share brand stories and highlight product details 

Key Requirements:

• 2 years retail experience

• Experience in a luxury environment 

• Proficient in Excel, Powerpoint, Microsoft Word, and Shopify

• Impeccable speaking and communication skills

• Maintains an entrepreneurial spirit and mentorship mentality 

• Ability to work under pressure and multitask

• Experience working in a client based business 

• ABOC License is a plus

Additional information:

Jacques Marie Mage is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

Jacques Marie Mage provides a comprehensive and thoughtfully designed benefits package for full-time employees. These offerings reflect our commitment to supporting and valuing our team.

• Health Coverage: Medical, dental, and vision plans with up to 100% employer contribution and FSA options.

• Retirement Plan: 401(k) with 4% company match after 90 days.

• Life & Disability Insurance: Company-paid life insurance plus optional long-term disability coverage.

• Eyewear Perks: Access to exclusive seasonal product allowances and discounts.

• Employee Assistance Program: 24/7 confidential support services.

• Extra Perks: Pet, auto, and home insurance, commuter benefits, identity theft protection.

• Time Off: Major holidays, birthday off, vacation, sick time, and winter break.

• Community Engagement: Volunteer opportunities through the JMM Stewardship Program.