What are the responsibilities and job description for the Account Manager position at Jackson Dawson?
Jackson Dawson is seeking a dynamic Account Manager to support a premier global automotive concierge program focused on delivering an exceptional, world-class car-buying experience for supercar clientele. This role serves as the day-to-day client lead, driving strategy, execution, and collaboration across a fast-paced, innovative environment.
The Account Manager will manage client relationships, oversee key program initiatives, and ensure every interaction aligns with the high standards of both the OEM and our program. You’ll play a pivotal role in connecting passionate automotive customers with an unparalleled ownership journey.
Responsibilities
The Account Manager will manage client relationships, oversee key program initiatives, and ensure every interaction aligns with the high standards of both the OEM and our program. You’ll play a pivotal role in connecting passionate automotive customers with an unparalleled ownership journey.
Responsibilities
- Serve as the primary point of contact for the client, fostering trust and cross-functional collaboration to achieve and exceed program goals.
- Lead the development, execution, and optimization of program strategies that elevate the client experience and strengthen brand loyalty.
- Drive the growth and profitability of the account by identifying new opportunities and ensuring operational excellence.
- Gain an in-depth understanding of the client’s business, culture, and vision to proactively anticipate needs and provide strategic solutions.
- Lead internal teams to ensure all projects and deliverables are completed on time, on budget, and to premium expectations.
- Oversee reporting and analytics, developing actionable insights through daily, weekly, and end-of-program recaps.
- Partner with leadership to identify and pursue new business opportunities within the account portfolio.
- Perform additional responsibilities.
- Bachelor’s degree in Marketing, Business, Public Relations, or related field, or equivalent work experience.
- 4–5 years of experience in account management, experiential marketing, event management, or a related agency environment.
- Strong understanding of luxury or automotive clientele preferred.
- Exceptional attention to detail with the ability to anticipate client needs and adapt quickly in fast-changing environments.
- Proven success leading cross-functional teams and managing multiple complex projects simultaneously.
- Strong writing, presentation, and communication skills with a professional, client-facing demeanor.
- Demonstrated experience managing and reconciling budgets.
- Strategic, solution-oriented thinker who thrives in a collaborative and high-performance culture.
- Flexibility to work evenings, weekends, and travel as needed.