What are the responsibilities and job description for the Warehouse Associate II position at iStaffing?
Job Summary
iStaffing Chino is seeking a reliable and detail-oriented Warehouse Associate II to support daily operations, including picking, packing, and shipping orders, as well as processing and tracking orders in internal systems. This role also involves communicating with clients regarding order status and resolving any discrepancies. The ideal candidate is comfortable working in a fast-paced environment, can balance physical warehouse tasks with basic administrative duties, and is committed to accuracy, teamwork, and maintaining a safe workspace.
Duties
- Pick, pack, and ship customer orders accurately and efficiently
- Process and manage customer orders in internal systems according to established
- timelines
- Review orders for accuracy and resolve discrepancies or missing information
- Respond to client inquiries via email in a professional and timely manner
- Provide updates to clients regarding order status, delays, or issues
- Maintain accurate records of order transactions and customer communications
- Keep a clean and safe working environment and optimize space utilization
- Report discrepancies, damaged goods, or operational issues to supervisors
- Communicate and cooperate with supervisors and coworkers
- Follow quality service standards and comply with procedures, rules, and regulations
- Remove boxes from pallets and place them in designated work areas
- Re-palletize units and move materials to assigned areas
- Utilize computer systems for order tracking, updates, and documentation
Qualifications
- Ability to multitask and pay close attention to detail in a fast-paced environment
- A high school diploma or equivalent is preferred
- Strong analytical and problem-solving skills
- Good English verbal and written communication skills
- Experience with order processing and responding to client/customer emails preferred
- Good organizational skills and attention to detail
- Must be able to lift 25 lbs – 75 lbs consistently
- Basic Excel and computer skills required
- Experience with Warehouse Management Systems (WMS) or order management
- systems preferred
- Ability to use a Personal Digital Assistant (PDA) or RF Scanner
Salary : $17