Position Summary

Provides support to the Administration Department for the day-to-day functions of the agency.

Essential Duties and Responsibilities

1. Operate the Front Desk.
2. Answer incoming calls and assist callers.
3. Greet all visitors.
4. Manage outgoing mail.
5. Draft correspondence for President & CEO / COO.
6. Manage office and janitorial supply levels.
7. Act as point person for all agency cell phones.
8. Coordinate with vendors to assure all office equipment is in working order.
9. Process new hire applications, personnel files, releases, and orientation packets.
10. Process Pre-employment paperwork.
11. Manage and organize Human Resources filing.
12. Schedule and coordinate new hires for orientation.
13. Perform Drug Screenings for new hire applicants.
14. Assist with company outings and holiday cookouts.
15. Provide Administrative Support to the President/ CEO and the COO.
16. Other duties as assigned

Education/Training

Must have High School Diploma or GED.  Must adhere to all ethical standards set forth by SHRM and IWC Code of Ethics.

Special Skills/Abilities

• Should have a broad background of basic office responsibilities and ability to efficiently operate computer equipment as well as other general office equipment such as fax machines, copies, postage meters, etc.
•  Must have thorough working knowledge of Word, Microsoft Office, and Excel.
•  Must be highly organized, accurate, multi-task oriented, independent/self-motivated, timely, possess excellent interpersonal skills, maintain professional appearance, possess good oral & written communication skills, maintain positive attitude, ability to maintain confidentiality with administrative duties, and leadership skills. 
• Driver’s license required.
• Ability to follow oral and written instructions.
• Strong organizational skills and the ability to provide self-directed follow-up are mandatory. 
• Ability to work well with constant ‘changes in direction’ and/or interruptions.  Exceptional interpersonal skills are necessary for this position. 

Contacts Inside/Outside Organization

IWC/IWRC staff, employees, clients within the organization and Board members.

Mental Effort:                      Ability to understand and follow complex verbal & written instructions, technical and computer language as well as legal terminology.  Have the ability to function independently.  Good problem solving ability.

Visual Effort:                        Well-lighted office environment requiring average amount of visual effort.

Physical Requirements:      Office environment not usually requiring ongoing strenuous physical qualifications.  May require occasional lifting of 40 pounds.

Safety:                                   Typically a low risk of injury due to typical office environment.  IWC’s philosophy is to provide the safest work environment possible while meeting requirements from OSHA and other regulatory agencies.

Working Conditions:          Normal office environment which is not exposed to extremes in temperature, humidity, dust or pollutants.

Scope of Position:               Number of employees supervised – 0