What are the responsibilities and job description for the Accounts Receivable position at INTERNATIONAL COMMERCE & MARKETING CORP?
Description
We are an Equal Opportunity Employer
ICM Corp (www.catalog-sales.com) is a steadily growing e-commerce/catalog-marketing, distribution and manufacturing company with eight divisions. We have been in business more than two decades, so our track record is well known. We're based in Milwaukee, WI with an affiliate office in Chicago, IL. What's the foundation of our steady growth? We can point to four key reasons why we consistently please our customers:
- We offer a wide range of well-designed products
- Affordable prices
- Speedy delivery
- Exceptional customer service
We have a great opportunity for the right individual to come and work for a local Milwaukee multi-divisional distribution, manufacturing e-commerce marketing company. Our company is currently recruiting for an individual to work in our Accounting Department in the capacity of Accounts Receivable, collections and credit.
The qualified individual will work independently within the Accounting Department, but will work cohesively with the other members of the Accounting Team as well as other employees and managers throughout the corporation. Duties of this position include, but are not limited to the following:
Requirements
Job Description
- Process and post daily incoming payments (checks, ACH, credit cards) to customer accounts
- Process credit card payments daily and reconcile batch deposits vs bank deposits
- Download remittance information from online portals
- Daily morning report checks to ensure compliance
- Monitor accounts receivable aging report and follow up on past-due balances via phone and email
- Reconcile customer accounts and resolve billing discrepancies or disputes
- Communicate with internal teams (customer service, sales, operations) to resolve issues
- Enter and create credit and debit memos as adjustments
- Apply credits and process customer refunds as needed
- Assist with month-end close by preparing AR reports and reconciliations
- Generate and send accurate invoices to customers in a timely manner
- Familiarity with collections processes and credit terms
- Escalate delinquent accounts to management or collections as appropriate
- Ability to manage a high volume of transactions and meet deadlines
- Must have previous A/R and collections experience
- Ideal candidate will have a working knowledge of ERP/Accounting software
- Possess strong Microsoft Excel skills
- Have strong attention to detail with problem-solving skills
- Willingness to be cross trained in other areas of the accounting department
- Ability to work independently or cohesively in a team environment
- Must possess strong customer service skills and be able to act in a professional manner
- Ability to learn/adapt to changing requirements/situations
- Availability to work 8:30AM – 5:30PM
Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.
Benefits:
- Full benefits package which includes, but is not limited to, medical, dental, prescription drug coverage, vision, Short/Long Term Disability, paid vacation, and a company sponsored 401k plan
- Company workout facility
- Friendly and open culture
- Medium business, ran with a small business mentality which includes an open door policy