What are the responsibilities and job description for the Repair and Maintenance Staff Assistant - Old Faithful - Yellowstone position at Internal Career Site?
Overview
Live. Work. Explore. as a part of our Engineering & Maintenance team in Yellowstone National Park!
Put your problem-solving skills to work. Our Engineering and Maintenance department does it all! From troubleshooting to preserving our rich history and being stewards of our iconic lodges, hands-on skills are needed to get the job done right. There are a variety of positions at our parks and lodges that range from skilled technicians to skilled trades.
Job Summary:
The Repair & Maintenance Staff Assistant plays a critical role in supporting the Maintenance Team by managing service requests, inventory, and documentation processes. This position serves as the primary point of contact for the Maintenance Department and ensures smooth operations through accurate record-keeping, effective communication, and adherence to company standards.
The Details:Position Type: Full-Time, Year-RoundPay: $20.50/hourSchedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)
Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.
Life in Yellowstone:
- Dormitory Housing for a nominal fee
- No Wyoming state taxes deducted from your paycheck
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits:
- Medical, Dental, Vision
- Paid Time Off and Holidays
- Disability Insurance
- 401k with match
- Life and AD&D Insurance
- Employee Assistance Program
- Wellness Programs
- Learning and Development Programs
Perks:
- Free Yellowstone & Grand Teton National Park pass
- Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
- Access to discounted services at Yellowstone Medical Clinics operated by STGi.
- Employee discounts at local gateway communities
- Retail, Lodging and Travel Discounts
- $350 Referral Bonus Program
- The adventure of a lifetime!
Responsibilities
- Process service requests, work orders, and purchase requisitions using the Computerized Maintenance Management System (CMMS).
- Maintain accurate inventory of repair parts, asset components, and hospitality-related supplies.
- Conduct periodic physical inventories and assist with annual audits in coordination with the General Accounting Office.
- Collaborate with the R&M Warehouse to manage incoming inventory, reduce back-stock, and eliminate obsolete items.
- Apply working knowledge of asset management and mechanical systems, including boilers, kitchen equipment, and HVAC.
- Ensure accurate documentation of labor hours and materials used by maintenance staff.
- Receive and process all repair and maintenance material deliveries.
- Serve as the first point of contact for the Maintenance Department, responding to phone, radio, and email inquiries.
Qualifications
- Excellent verbal and written communication skills.
- Advanced computer proficiency, including Microsoft Office and CMMS (Maximo).
- Strong organizational skills and attention to detail.
- Ability to work independently, multitask, and manage time effectively.
- Experience with spreadsheet creation and asset data management.
- Ability to identify and resolve inconsistencies in CMMS records.
- Familiarity with commercial equipment such as kitchen appliances, HVAC systems, and boilers.
- Professional and approachable demeanor.
- Must be at least 21 years old with a valid driver’s license and a clean driving record for the past three years.
- Willingness to work holidays, weekends, and flexible shifts.
Physical Requirements include:
- Ability to lift objects weighing up to 50 pounds.
- Ability to sit or stand for extended periods.
- Must be able to adapt to working and living at altitude (greater than 6,000 feet above sea level).
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
