What are the responsibilities and job description for the Information Technology Portfolio Manager position at Integration International Inc.?
Job Details:
Title: Portfolio Operations Manager
Location: Richmond, VA 23219 (Onsite)
Duration: 12 Months (Contract/Possible Extension)
Shift: M-F 1st Shift
Payrate: $65 to $72/hr on W2 (depending on experience)
Job Description:
Portfolio Operations Manager - Technology Demand and SOX Control Change Management
The Manager, Portfolio Operations, is responsible for implementing and operating a unified and standardized enterprise technology demand intake process and SOX-related control change management
This role ensures that new technology initiatives and changes affecting SOX-relevant controls are captured, evaluated, and routed through consistent workflows that support transparency, compliance, and portfolio planning
The position partners closely with Technology Portfolio Managers, IT Risk & Compliance, Delivery and Operations teams, Architecture, and Finance to ensure technology demand intake and control change processes operate predictably, consistently, and transparently across the technology portfolio
Responsibilities
- Operate the enterprise technology demand intake process, ensuring requests are captured, triaged, prioritized, and routed through the appropriate evaluation and governance workflows
- Centrally tracked and coordinate SOX-related control change management including intake, documentation tracking, cross-functional coordination, and audit readiness
- Define, document, and continuously improve demand intake workflows and SOX control change lifecycle
- Configure or administer portfolio and workflow tools used to support intake, tracking, and reporting
- Facilitate coordination across cross-functional stakeholder teams to ensure requests and control changes move efficiently through the process
- Produce operational reporting on demand pipeline health, intake throughput, and control change activity
- Identify opportunities to streamline intake, governance workflows, and portfolio operational processes
Qualifications
- Bachelor’s degree in information technology, Project/Portfolio Management, Business, or related field: or equivalent experience gained through work in a technology organization
- 8 years of experience working in a technology organization supporting portfolio operations, demand management, PMO functions, governance, or technology planning
- Working knowledge of SOX controls, technology delivery lifecycles, and change governance processes
- Experience operating portfolio or workflow tools such as Jira, Azure DevOps, Planview, ServiceNow, Clarity, or similar platforms
- Demonstrated ability to design and operationalize intake processes or governance workflows
- Strong stakeholder facilitation and coordination skills across technical and business teams
- Ability to translate governance requirements into practical operational processes
Preferred
- Experience supporting SOX control environments or regulated industries
- Experience administering or configuring workflow tools (e.g., ServiceNow, Jira, ADO)
- Familiarity with Agile, hybrid, or product-based technology delivery lifecycles
- Strong analytical, reporting, and dashboarding capabilities
Role Impact:
This role ensures technology demand and control change processes operate centrally, predictably, and consistently across the enterprise, enabling leadership to manage technology investment/changes intake, governance controls, and compliance obligations effectively
Salary : $70 - $72