Quality Technician

Location: Memphis, TN
Pay Rate: $25.00- $28.57/hr
Hours: 8-5pm
Duration: 1 year

OVERVIEW:

• The Quality Engineer Technician 2 is responsible for supporting the daily functions of the Quality organization, including participation at Material Review Board (MRB) in the evaluation and disposition of potentially non-conforming product, investigation of non-conformances through root cause analysis, and generation and management of non-conformance records (NCRs).
• Expected to be capable of performing routine product inspections per procedure using various visual and dimensional techniques.
• Expected to be able to own and drive quality investigations and inspection and process improvements through fundamental root cause analysis and statistical techniques.
• May be cross-trained to assist in Quality Control functions as needed to support business functions.
• This individual must have a strong understanding of manufacturing and quality principles, strong communication and time-management skills, proficiency in ERP, CAD, and PLM software systems, and a keen attention to detail.

RESPONSIBILITIES

• Generation of inspection documents per Quality Engineer instruction, including Inspection Procedures and Drawings, within industry-standard software (NX Unigraphics, e.g.).
• Participation at MRB in evaluation and disposition of potentially non-conforming product.
• Assist in management of the inflow, outflow, and inventory of non-conforming material within the MRB cage.
• Initiation of NCRs and documentation of investigation and risk assessment within industry-standard software (SmartSolve, e.g.).
• Drive root-cause analysis of NCRs, defect trends, and process deviations through analytical or statistical means.
• Review and interpret production documentation and non-conformance records for compliance to internal and external standards and coordinate with operations, engineering, and quality to resolve discrepancies. Collaborate with operations, engineering, and quality assurance teams to escalate and resolve quality issues and implement process improvements.
• Perform routine production or First Article Inspections (FAIs) per Quality Engineer direction by utilizing attribute and variable measurement equipment/gauges to inspect raw materials or product per specification.
• Inspection may require the use of highly technical equipment (Vision systems, CMMs, e.g.).
• Retrieve, summarize, and report on quality and business data and metrics during daily production huddles and meetings.
• Support Change Control process through generation of Engineering Change Requests (ECRs), creation of redline drafts, and coordination with Quality Systems.
• Assist in the development and execution of empirical studies, including MSA, GRR, process characterizations, and validations.
• Possesses the ability to tabulate and analyze data using elementary statistical techniques.
• May require the use of industry-standard statistical software (Excel, Minitab, etc.)
• Assist in the improvement and development of inspection techniques and implementation of new technology.
• May require the development or manipulation of CAD models and programming within industry standard inspection systems (Starrett, VICI, Keyence, e.g.).
• Assist in the authorship and development of quality SOPs, Work Instructions, etc.

EXPERIENCE

• High school diploma or equivalent required. Associate degree or higher in technical discipline preferred.
• 4-10 or more years of experience in a related technical field required.
• Prior experience in a manufacturing or quality control environment preferred.
• License/certification: ASQ certification (CQT, CQI, etc.) or Six Sigma Green Belt or higher preferred

REQUIREMENTS

• Strong understanding of good manufacturing practices (GMP) and good documentation practices (GDP).
• Must be able to communicate effectively, both verbally and in writing.
• Effective project and time management, able to work independently and within a cross-functional team environment, including interaction with management, production associates, and external suppliers of equipment and materials.

Physical Demands:
The Quality Technician may spend approximately 1/3 of this time walking or standing. • The Quality Technician may spend up to 60% of time at a computer keyboard. • They must also be able to measure parts using hand instruments and lift up to 30lbs. • The Quality Engineer must be able to speak and hear well enough to communicate effectively. • Vision must be excellent or corrected. Work Environment: • The Quality Technician may be exposed to noise, chemical, and mechanical hazards when working on the manufacturing floor and must wear appropriate PPE.


Benefits (employee contribution):

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.

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