What are the responsibilities and job description for the Bilingual Representative position at Insync Consulting Services LLC?
Job Title: Enrollment Service Representative
Pay: $20.00/hour
Schedule: Monday–Friday | 8:00 AM – 5:00 PM (PST)
Duration: Full-Time | 6-month contract-to-hire
Location: Woodland, CA | On-site
About the Role
We are seeking a motivated and community-focused Enrollment Service Representative – Outreach to support enrollment and education efforts within the community. This role is ideal for someone who enjoys working directly with people, presenting information, and making a meaningful impact by helping individuals navigate healthcare options.
Key Responsibilities
- Conduct face-to-face outreach and provide enrollment assistance to individuals and groups
- Present healthcare plan options and educate beneficiaries on available services
- Support enrollment and disenrollment processes
- Build and maintain strong relationships with county staff, community organizations, and clients
- Participate in community events, outreach programs, and health fairs
- Accurately document interactions and maintain records in CRM systems
- Perform data entry and transmit enrollment information per established procedures
- Assist with training and mentoring new team members as needed
- Provide support for medical exemption and waiver inquiries
- Meet productivity, quality, and performance standards
- Identify and report process improvements and compliance concerns
Qualifications
- Bilingual in Spanish (reading and writing)
- Minimum typing speed of 20 WPM
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Valid California driver’s license and reliable transportation (required)
- Willingness to travel locally within the county and surrounding areas
Preferred Qualifications
- Experience in human services, customer service, or community outreach
- Public speaking, teaching, or presentation experience
- Experience working with diverse or underserved population
- Comfortable presenting information to individuals and groups
- Strong communication, organizational, and interpersonal skills
- Ability to manage multiple tasks in a fast-paced environment
Benefits
- Health insurance (Medical, vision, dental)
- 401 (k)
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Language:
- Spanish (Required)
Ability to Commute:
- Santa Cruz, CA 95060 (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $20