What are the responsibilities and job description for the Access Center Representative- Access Management, Full-Time, Bridgeton/Mullica Hill position at Inspira Health Network?
MAJOR FUNCTION:
The Access Center Representative acts as the initial contact and provider of information regarding physician referral, product line, seminar programs and patient scheduling to hospital personnel, physician offices, their staff and potential patients.
QUALIFICATIONS:
Education & Experience:
- High School Diploma or GED required.
- Experience: Min 1-2 years Call Center, medical office or similar customer service experience.
- Medical Scheduling experience a plus.
Certification/ Licensure:
- NA
Knowledge & Skills:
- Ability to communicate effectively on the telephone.
- Ability to relate to people with diverse educational, socioeconomic, and ethnic backgrounds.
- Ability to handle a high volume, call center environment, ability to multi-task.
- Ability to exercise good judgment to handle calls appropriately.
- Ability to demonstrate good customer service.
- Medical terminology a plus.
- Bi-Lingual Spanish a plus.
Physical Requirements
Place an N, O, F or C in the boxes below
N: Never O: Occasionally (80%)
Lifting CStandingOSittingC
Lifting 20-50lbsOClimbingNKneelingO
Lifting>50lbsNCrouchingOReachingO
CarryingOHearingCWalkingO
PushingOTalkingCVisionC
Environmental Conditions
NoiseOVaried TemperaturesOCleaning AgentsO
Noxious odorsOPatient ExposureOOperative EquipmentO
BENEFITS INFORMATION:
Click Here to Review Our Great Benefits Offerings
?>At Inspira Health, you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.
Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.
Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.
Benefits:
Health Insurance, Vacation & Paid Time Off