What are the responsibilities and job description for the Technical Support Specialist position at Insight Global?
Title: Technical Support Specialist
Location: Milpitas, CA; onsite M-F
Duration: 3 Months (likely extension)
Compensation: $47.29/ hr
Job Description
We’re looking for a hands-on engineer/technician to assist with the setup, maintenance, and operation of our high-performance computing cluster. This role is ideal for someone with practical experience in Linux systems in the data center who enjoys working in a fast-paced technical environment.
Required Skills/Experience
- Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
- Experience working within a data center or network operation center environment.
- Comfortable working in a Linux environment & ability to diagnose and troubleshoot issues in operating systems, computer/server hardware or networking stack.
- Able to write and understand simple Bash or Python scripts.
- Exposure to Git, Jenkins, or similar tools is a plus.
Key Responsibilities
- Racking, Stacking, Cabling and maintenance the AI data center and lab.
- Perform routine maintenance and troubleshooting on Linux servers, storage and networking systems.
- Use tools to monitor and troubleshoot hardware issues.
- Work closely with engineers and developers to ensure smooth operation of the AI infrastructure.
Salary : $47