What are the responsibilities and job description for the System Analyst position at Insight Global?
Title: System Analyst
Location: Seattle (hybrid 3 days/week onsite)
Contract through 9/30/26
Pay: $35-40/hr
Daily Responsibilities:
- QA background (understanding how to create test plans, test cases, ability to walk business through user acceptance testing
- Helping engineering team update test device to newest version
- helping engineering team gather detailed requirements and working with marketing team on new signage)
- Helping resolve production issues with cross functional teams, small troubleshooting, reaching out to Partners and stores as needed, acting as go between for varying types
- System configuration
- Functional testing using in place tool, configuring data (make sure everything is correct on signage board)
- Ability to assist with improvements
Technology requirements?:
- Microsoft Office Suite
- Smartsheet’s
- Familiarity data dog, pager duty, Splunk, GitHub, ServiceNow
- Confluence and Jira (make work visible)
Required background? Skills?
- Detail oriented
- Ability to follow instructions and guides as needed
- Ability to triage and troubleshoot as needed
- Problem solving
- QA background
- Able to work independently in ambiguous enviorments
- Strong communication (written, verbal)
- Ability to use query tools to support data analysis and for operational reports
- Willingness to learn
Nice-to-Haves:
- Previous retail experience
- Marketing
- Previously working within an engineering team
Job description:
- Systems Analyst to support the DMB team by handling ad hoc business requests/questions, investigating production issues, maintaining our test environment and equipment, making system configuration changes, and collaborating with the TPM to manage and prioritize sustainment work. This role would also assist the engineering team with refining user stories, adding acceptance criteria, reviewing test cases, and partnering with the business to build out UAT scenarios.
Benefits packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law
Salary : $35 - $40