What are the responsibilities and job description for the Social Media Manager position at Insight Global?
Job Description
As a Social Community Manager, you will collaborate with the Marketing/Social team, creators, and agency partners to help build and maintain a strong, engaging, and healthy owned social community.
What You’ll Do:
- Monitor comments and engagement across company social media channels on a daily basis
- Identify and synthesize trends, insights, and community feedback into weekly recaps for internal teams
- Manage responses to community comments and direct messages when appropriate
- Ensure all public interactions align with brand voice, tone, and legal guidelines
- Stay informed on industry trends, news, and cultural moments to identify opportunities for community engagement and social content
- Surface creative ideas and concepts based on competitive analysis and social media trends
- Support daily tracking of social media post performance
- Assist with weekly social media performance reporting
- Support content posting across company social handles
Required Skills & Experience
- Strong understanding of major social media platforms, including Snapchat, Instagram, TikTok, X (Twitter), Reddit, Discord, and YouTube
- Experience using social media management tools such as Sprout Social and Sprinklr
- Ability to manage and prioritize multiple projects of varying complexity in a fast‑paced, high‑volume environment
- Familiarity with social media performance metrics and reporting methodologies
- Knowledgeable about social media trends, emerging tools, and new technologies
- Strong passion for social media, creators, trends, and the media/entertainment landscape
Minimum Qualifications
- Bachelor’s degree or equivalent practical experience
- 2 years of experience as a social community manager for a high‑visibility brand, preferably in tech or media
Benefits and Compensation:
$40-44/hour
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Salary : $40 - $44