Operational Specialist

Job Description:

We are seeking a highly organized and versatile Operations Specialist to support the day-to-day operations of a growing small business. This role is ideal for someone who thrives in a dynamic environment and enjoys wearing multiple hats. You will work closely with the business owner to ensure smooth operations across marketing, administrative tasks, and general business support.

Key Responsibilities:

Operations & Administration

• Manage daily business operations and ensure processes run efficiently.
• Handle scheduling, vendor coordination, and inventory management.
• Assist with financial tasks such as invoicing, expense tracking, and reporting.

Marketing Support

• Help execute marketing campaigns across social media, email, and other channels.
• Create and manage content calendars and assist with basic graphic design or copywriting.
• Track marketing performance metrics and provide insights for improvement.

Owner Support

• Act as a trusted partner to the business owner, providing administrative and strategic support.
• Prepare reports, presentations, and documentation as needed.
• Assist with special projects and ad-hoc tasks to drive business growth.

Required Skills:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and familiarity with marketing tools (e.g., Canva, social media platforms).
• Ability to work independently and adapt to changing priorities.
• Previous experience in operations, marketing, or administrative roles preferred.

The compensation for this role is between $24 - $40 per hour depending on experience and skill sets. You will also be required to be on-site 5 days a week in Winston Salem, NC 27101.