What are the responsibilities and job description for the Information Technology Support Technician position at Insight Global?
Must haves:
- 3-5 Years of Experience in IT Support with both hardware and software troubleshooting.
- Experience working a ticketing system, preferred BMC ticketing system.
- IT Customer support experience.
- Experience remoting in to virtual desktops.
- Experience with Okta SSO.
Day to day:
Insight Global is looking for a IT Support Service Desk Technician for a Senior Living Operator client in the Des Moines, IA area. This individual will join a team of 3 service desk technician supporting both corporate and community level users with hardware and software support. You'll be responsible for tier 1 support, answering incoming service calls and providing level 1 support.
Compensation:
$20/hr to $27/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Salary : $20 - $27