What are the responsibilities and job description for the Field Technician position at Insight Global?
We are seeking a dedicated and experienced Field Service Technician to support healthcare clients across Miami and surrounding areas. This unique role is based in Florida and involves servicing security systems and related low-voltage technologies in hospitals and long-term care facilities.
This role is a mix of travel to different locations around West Virgina, and then work from home tasks like documentation and inventory. Fulltime position with the client, benefits provided by the client. Salary up to around $75,000/year.
Key Responsibilities:
• Perform installation, maintenance, and troubleshooting of low-voltage systems (12–24V AC/DC), including RFID and access control technologies.
• Service healthcare facilities including hospitals and nursing homes (approx. 50/50 split).
• Travel to client sites within a 3-hour radius; occasional flights for extended support.
• Manage service calls, courtesy visits, inspections, and remote support as needed.
• Maintain accurate documentation and communicate effectively with clients and internal teams.
• Work independently with flexible hours (average 6-hour days, some up to 12 hours).
• Guarantee of 40 hours/week with a minimum of 10% annual overtime.
• Expense hotel stays and mileage when applicable; company card provided.
Required Skills & Experience:
• Minimum 5 years of experience in field service or low-voltage systems.
• Basic IT knowledge and technical competency.
• Strong customer service skills and ability to handle high-stress situations.
• Reliable vehicle and willingness to travel extensively.
• Up-to-date immunizations (needed for healthcare facility access).
Nice to Have Skills & Experience:
• Associate’s degree or higher in electronics, low-voltage systems, or IT.
• Experience with companies such as Securitas, Stanley, Accutech, or similar.
• Experience working in a healthcare setting.
Salary : $50,000 - $75,000