eCommerce Business Analyst

Senior Business Analyst ~ eCommerce

Location: Remote duration then contract Northfield/Northbrook, IL once converted permanently

6 Month Contract to Hire

Start: ASAP

Interview: 2 Rounds

Requirements include:

• At least 5 years of experience as a business analyst within an information systems or information technology organization.
• Experience organizing and leading effective requirements elicitation workshops.
• Experience producing detailed systems specifications
• Experience with detailed functional testing
• Good grasp of the following technical skills: MySQL, HTML, JavaScript, CSS, Java, APIs, Microsoft Azure, Bitbucket
• Experience with Web Commerce, or experience operating on the eCommerce platform. We are willing to train the right exceptional candidate for this specialized skill.

Bonus Qualifications (not required)

• Exposure to the following technologies is a plus: SAP or other ERP, ETL, Commercetools, Magento, Bloomreach Search.
• 4-year degree (or higher) in CS, IS, Engineering, or a related field or equivalent work experience.
• Self-starter with the ability to handle multiple tasks and priorities within a fast-paced work environment
• Must be highly motivated and dependable with excellent communication and collaboration skills
• Experience working in the OTC health care space.

Job Description

• Requirement Analysis & Documentation:
• Gather, analyze, and document business and technical requirements for eCommerce solutions.
• Translate business needs into clear user stories, acceptance criteria, and functional specifications.
• Coordinate and prioritize deliverables with Product Owners/Stakeholders
• Elicit and document requirements NFRs and specifically related to observability, monitoring, SRE etc. monitoring and alerting for different services and micro frontends using App Insights.
• Technical Understanding & Collaboration:
• Work closely with architects and developers to understand technical designs, APIs, integrations, and system workflows.
• Bridge the gap between business and technical teams, ensuring alignment and feasibility of solutions.
• Effort Estimation & Planning:
• Participate in sprint planning and provide accurate effort estimation for features and enhancements.
• Work with development teams to break down work into manageable tasks including for technical components.
• Proxy Product Owner (PO) Responsibilities:
• Act as a Proxy PO, ensuring development teams have clear priorities and well-defined requirements.
• Own the product backlog, refine user stories, and collaborate with stakeholders to ensure business goals are met.
• Drive backlog grooming sessions, sprint planning, and ensure smooth delivery of features.
• Stakeholder Engagement & Communication:
• Collaborate with product managers, designers, developers, QA, and business stakeholders.
• Communicate requirements, timelines, and priorities effectively across teams.
• Must be able to collaborate with Enterprise DevOps and Cloud Teams
• Adhere to IT Department policies best practices and work successfully within an iterative SDLC environment.
• Quality Assurance & UAT Support:
• Support testing efforts by validating feature implementations against requirements.
• Assist in UAT (User Acceptance Testing) and ensure smooth deployment of changes.
• Operational Responsibilities
• Respond to inquiries about system functionality
• Troubleshoot and resolve configuration issues
• Perform system configurations to enable a variety of business use cases
• Provide training and document system functionality