Director of Network Engineering & Operations

Title: Director of Network Engineering and Operations

Salary Range: $143k-$230k

Job Summary - We are seeking a permanent Director of Network Engineering and Operations for a health system in Greenville, NC. This individual will report directly to the CTO and lead a team of 10 network engineers ranging from level 1-4. This is a hybrid role, they must be onsite in Greenville, North Carolina 3 days per week.

Job Description:

• Strategy & Roadmap Develop and manage multi‑year plans for network infrastructure upgrades and enhancements, ensuring alignment with business goals and IS team roadmaps.
• Infrastructure & Performance Design and maintain wired/wireless networks that meet performance, security, and scalability needs. Provide secure connectivity across data centers, cloud environments, and enterprise systems.
• Collaboration & Governance Partner with stakeholders to support organizational objectives, standardize network services, and ensure compliance with ITSM processes and governance.
• Security & Reliability Implement robust security protocols, monitor KPIs, and conduct regular testing to identify vulnerabilities. Collaborate with cybersecurity teams to safeguard systems and ensure regulatory compliance.
• Automation & Innovation Drive efficiency through automation of provisioning, monitoring, and incident response. Adopt emerging technologies to continuously improve operations.
• Service Delivery Foster an agile, collaborative environment. Ensure high availability, disaster recovery readiness, and a culture of service excellence that exceeds customer expectations.
• Financial Management Develop and monitor budgets, assess total cost of ownership, and benchmark services to optimize value and manage costs effectively.

Must Haves:

• Bachelor's Degree in computer science, electrical engineering, information technology, or related field is required.
• 5( ) years of management experience required. History of successfully managing enterprise network systems and services in a large, multi-site, geographically diverse organization (15k network nodes, 10,000 employees).
• Active CCNP, CCIE or equivalent certification
• Extensive experience in network design and implementation with expert level knowledge of network architecture, protocols and technologies.
• Experience with cloud networking, virtualized environments, and data center operations. Strong understanding of network security principles.
• A tenacious and adaptable leader who excels in uncertain environments, providing steady guidance while being open to input but decisive in direction.

Plusses:

• Healthcare IT Experience