What are the responsibilities and job description for the Datacenter Technician position at Insight Global?
Position: Datacenter Technician
Available Shifts: 12.5 hour shifts, 30 minute break
Wednesday, Friday, and Saturday | 6:30 AM–7:30 PM
Wednesday, Thursday, and Friday | 6:30 AM–7:30 PM
Required Skills & Experience
- 1 year of experience working in a Data Center or NOC Environment
- Basic Networking Skill and Knowledge
- Ability to monitor alerts/tickets,, while coordinating with infrastructure teams (Servers, database, storage, telecom, networking etc)
- Must be comfortable walking data center floor and taking inventory
- Experience working with a ticketing system (ideally SNOW)
Job Description
Insight Global’s healthcare client is seeking a L1 Data Center/NOC Technician who will be responsible for the monitoring and health of the Central Data Center. They are responsible for the creation of the Active Directory accounts; ensuring a stable operating environment and will make sure they are attaining maximum utilization of system facilities. They may be required to troubleshoot and restore routine technical service and peripheral equipment, as well as schedules and performs production runs. Additionally, they will perform triaging of calls to admins within the Server, Messaging, Network, Backup, San, and UNIX teams to ensure the appropriate person is contacted only on an as needed basis.