What are the responsibilities and job description for the Data Entry Clerk position at Insight Global?
Job Summary:
Assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area.
Essential Job Functions & Tasks:
Under immediate supervision:
1. Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
2. Develop schedules for line servicer and technician appointments.
3. Communicate with customers and direct inquiries.
4. Support adherence to standard work scheduling policies and procedures.
5. Assist with outage management as needed.
6. Provide administrative support as needed.
Basic Qualifications:
- Education requirements: High school diploma or GED required
- Ability to demonstrate the following skills and competencies: Organizational and analytic/problem solving skills; Prioritization skills; Customer Focus and Teamwork.
- Strong verbal and written communication skills.
This position will assist the work order reconciliation team. Will be responsible for entering field changes into our system and that comparing that data to the actual work order charges