What are the responsibilities and job description for the Consumer Direct Sales Specialist position at Insight Global?
About the Company
As a Residential Door-to-Door Sales Specialist, your day-to-day work centers on connecting directly with potential customers in their homes to introduce and sell internet products and services. Each day begins with planning your territory and schedule, giving you the independence to maximize opportunities while working within your assigned area. You’ll spend much of your time engaging face-to-face with residents, listening to their needs, and building rapport to effectively communicate. Using a company-owned vehicle, you’ll travel between prospects, process orders on-site, ensure service activation, and set up accurate billing, all while following up to confirm customer satisfaction and strengthen referral networks. Comfort is prioritized throughout the year, with perks like air-conditioned vehicles, cooling towels, popsicles, and chilled water during the summer, and beanies, hand warmers, and hot cocoa in the winter. Your role also involves meeting sales targets, leveraging user-friendly technology that eliminates internal channel conflicts, and occasionally attending special events to expand your network and boost sales opportunities. With transferable skills from customer service, retail, hospitality, or canvassing, you’ll thrive in this role by combining resilience, relationship-building, and communication to drive success every day.
About the Role
As a Residential Door-to-Door Sales Specialist, your day-to-day work centers on connecting directly with potential customers in their homes to introduce and sell internet products and services.
Responsibilities
- Plan your territory and schedule.
- Engage face-to-face with residents.
- Listen to customer needs and build rapport.
- Travel between prospects using a company-owned vehicle.
- Process orders on-site and ensure service activation.
- Set up accurate billing and follow up for customer satisfaction.
- Meet sales targets and leverage technology to eliminate internal channel conflicts.
- Attend special events to expand your network and boost sales opportunities.
Qualifications
- Sales experience.
- Excellent customer service and organizational skills.
- Valid driver’s license and a good driving record.
- A reliable and insured personal vehicle is needed to drive to and from assigned territories until you receive your company-owned vehicle.
- Strong interpersonal skills and the ability to connect with others.
- Familiarity with mobile devices such as iPads and iPhones.
- Self-motivation and a desire for success.
- The ability to work outdoors in all weather conditions and cover terrains ranging from paved, gravel, dirt, and hilly roads.
- Employees who work virtually are required to maintain a distraction-free workspace and ensure they have a high-speed internet connection of at least 25 Mbps.
Required Skills
- Sales experience.
- Excellent customer service and organizational skills.
- Strong interpersonal skills.
- Self-motivation.
- Ability to work outdoors in various weather conditions.
Preferred Skills
- English & Spanish, a plus.