What are the responsibilities and job description for the AV Engineer position at Insight Global?
Position: AV Engineer
Location: San Diego, CA 92124 (Some travel involved every couple of months (twice a year historically))
Duration: 6-month contract to direct hire
Pay Rate: $40/hr -$55/hr
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Required Skills & Experience
○ UCC Experience
- Software- Zoom, configuring zoom rooms, set up permissions, set up accounts
- Hardware- Poly & Neat Pad
○ AV experience
- Software- Crestron preferred but could take AMX or Extron
- Basic troubleshooting of AV equipment
○ Basic network troubleshooting experience, cisco preferred
○ Jira, SNOW or some other ticketing tool (project tracking)
○ Valid Driver's License
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Job Description
A client of Insight Global is looking to hire a UCC Engineer to join their team in the San Diego area. This person will be responsible for implementing and integrating UCC solutions for this customer.
Responsibilities listed below:
Solution Design & Deployment
- Assess environments and recommend UCC solutions
- Create detailed design and connectivity documentation
- Deploy, integrate, and test UC&C infrastructure
Project Collaboration
- Work with Project Managers and stakeholders throughout implementation
- Coordinate tasks, changes, and ensure projects meet scope, budget, and timelines
Technical Support & Troubleshooting
- Assist helpdesk with configuration and issue resolution
- Research and respond to product-specific technical questions
Documentation & Reporting
- Maintain technical and project documentation
- Provide progress reports and escalate issues as needed
Strategic Guidance
- Advise on system migrations and upgrade strategies
- Develop hosted/managed service deployment models
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Salary : $40 - $55