What are the responsibilities and job description for the Account Support Specialist position at Insight Global?
Required Skills & Experience
• High School Diploma or equivalent
• Computer proficiency in: Microsoft Word, Excel, PowerPoint
• Experience with confidential medical records
experience in any of the following areas: admissions, medical office operations, patient account representation, program coordination, medical coding or billing, appointment scheduling, medical claims processing, or administrative support within a medical office setting
-Ability to obtain & maintain security clearance
Nice to Have Skills & Experience
• Medical terminology, symbols, abbreviations
• Security clearance (any level)
• State or government work
• Medical credentials or certification (helpful but not required)
Job Description
• Coordinate and schedule off-site medical referrals
• Enter referral data into patient management systems
• Assemble and process escorted trip authorization packets
• Track appointments, cancellations, and special instructions
• Ensure compliance with client contracts and HIPAA
• Manage and document medical records for off-site referrals
• Facilitate weekly Utilization Review Committee meetings
• Provide general clerical support
• Multi-task across scheduling and calendar management