Operations Manager Reverse Logistics

Requisition Number: 102277

Operations Manager- Revese Logistics

Location: This role is fully onsite in our Fort Worth, TX Solutions Integration Center.

Hours: 10:30 am- 7 pm

Insight at a Glance

• 14,000 engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35 industry and partner awards in the past year
• $1.4M total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

Management of employees to ensure operational expectations are met for Insight’s internal and external customers. Overall supervision includes proper planning, forecasting, training and operational efficiency with regards to employee utilization, logistical processes and employee administrative functions. Responsible for building and maintaining positive relationships within Insight and its partners and clients. Teammate will follow all Insight policies and procedures. Each person is accountable for meeting or exceeding individual and / or departmental metrics.

• Plan, manage and coordinate personnel and processes within the operations area
• Responsible for metric and SLA adherence reporting to all levels of the organization
• Reports all business activities to accurately measure business trends to management for sounds business decisions
• Responsible for driving operational efficiencies by constantly evaluating processes, procedures and systems.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Bachelor's degree from four-year college or university
• Minimum of 3 years related operations experience and/or training; or equivalent combination of education and experience.
• Previous experience in supervising teammates to ensure completion of responsibilities.
• Ability to lead a team of personnel by providing leadership, assistance and advice
• Experience in reverse logistics and repairs, specifically with IT hardware
• Expereince in a used equipment returns environment
• Comfortable in a light industrial/warehouse environment
• Ability to communicate in and understand English to the extent necessary to fulfill/perform the essential job functions

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Access to 11 thriving and diverse Teammate Resource Groups
• Medical benefits- 30 days from hire
• 401k
• PTO

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Fort Worth || Texas (US-TX) || United States (US) || Distribution Center || None || US - Fort Worth, TX ||